About the position
As the Health at Home Navigator (HHN) with VNA Health at Home, your understanding of home-based services will be a beacon of hope. Collaborate with providers to ensure seamless and timely discharges home, elevating clinical outcomes and patient satisfaction. Guide patients through post-acute care in the home.
Responsibilities
- Identify those who benefit from home-based services, overcoming health care system barriers.
- Safeguard their well-being, reducing financial and clinical risks.
- Advocate for patients during multidisciplinary rounds, fostering holistic care.
- Communicate care destination info and home service candidates to ensure a seamless transition.
- Works with hospital partners to identify and prioritize patient populations who will benefit from CHCN services.
- Initiates care destination discussion and discharge process upon entrance to the system, identifying and engaging with patients for 'why not home' informational visit.
- Guides patients through and around barriers within the healthcare system.
- Identifies opportunities to reduce both financial and clinical risks to patients and families who have been discharged from the hospital.
- Acts as an active participant in multidisciplinary rounds as a patient advocate to ensure efficient continuity of care throughout the continuum.
- Communicate pertinent care destination information and the home services candidates who were identified to the case manager and/or social worker.
- Maintains communication with patients, families, and health care providers to monitor patient satisfaction.
Requirements
- RN or LPN license in the state(s) of service or have BSW/MSW from an accredited institution with certification in state of service.
- Minimum of (2) years of healthcare experience, preferably in home health or sales/marketing.
- Strong communication, assessment, and decision-making skills.
- Ability to build relationships, educate, and promote services effectively.
- Committed to professional development and improving own skills.
Benefits
- Generous annual bonus opportunity based on company performance
- Excellent holiday and paid time off plans
- Medical, dental, and vision plans
- Tuition reimbursement for degree-seeking students
- Employer contribution to your 401(k)
