About The Position

Come join our CACI team to be part of an innovative fast-paced highly technical IT team as a ServiceNow Developer in support of the EITaaS contract for the United States Air Force.

Requirements

  • Active Secret clearance preferred; or ability to obtain/maintain Secret clearance.
  • 12+ Years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience).
  • Intermediate to Advanced level of ServiceNow development skills.
  • Advanced experience with ServiceNow implementations.
  • Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
  • Experience with relational databases (e.g. MySQL, Oracle)
  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.
  • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications.
  • Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
  • Experience presenting and conducting demo reviews with client stakeholders.
  • At least one of the following certifications: Certified ServiceNow Developoer Certified ServiceNow Administrator Certified Implementation Specialist (ITSM, CSM, or similar)
  • A fundamental understanding of ITSM, ITIL and CMDB.
  • Significant experience with complex catalog items and supporting flows.
  • Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
  • Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.
  • JavaScript/AngularJS development experience.
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
  • Strong communication, presentation, and writing skills.

Responsibilities

  • Provide expertise on technical capabilities related to development of ServiceNow.
  • Develop technical solutions, implement them, and perform integration and functional testing.
  • Work with senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development.
  • Provide excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
  • Ability to understand technical and functional design requirements related to ServiceNow.
  • Create and manage scripts and workflows/flows.
  • Build dashboards based on application data models and external data sources.
  • Address problems of systems integration, compatibility and multiple platforms.
  • Consult with project teams and end users to identify application requirements.
  • Instruct, assign, direct and check the work of others on the development team.
  • Participate in development of software documentation and technical reports.
  • Participate in Agile ceremonies and backlog refinement.

Benefits

  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
  • We offer competitive compensation, benefits and learning and development opportunities.
  • Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
  • At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
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