IT Support Analyst, Associate
Qualcomm•San Diego, CA
4d•$23 - $35
About The Position
Provide continuous support and services to end users and adapts to changes in processes and procedures, shifting priorities, and managing inventory levels. Independent action to complete work in a timely manner. Execute to computer- related IT ServiceNow requests to provide varying types of hardware, peripherals and related tools. Analysis of hardware data to support hardware asset management lifecycle. Creation of detailed process documentation for relevant teams & projects. Also intended use as evidence for Internal Audit & ISO27001
Requirements
- High School Diploma or equivalent.
Responsibilities
- Perform daily ServiceNow workflows, requests and subtasks.
- Ensure accuracy of asset data within ServiceNow. Update asset data discrepancies based on process and workflow criteria.
- Conduct monthly stockroom audits end user assets and perform asset reconciliation.
- Recommend operational process improvements, strategies, policies, procedures to remain compliant with company and security policies and standards.
- Support EUS key stakeholders and partner teams on hardware asset management-related processes and asset data within
Benefits
- competitive annual discretionary bonus program
- opportunity for annual RSU grants
- highly competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
