IT Support & Hardware Inventory Coordinator

Oakes Kia • North Kansas City, MO

1d

About The Position

The IT Support & Hardware Inventory Coordinator supports day-to-day technology needs across our dealership group. This role focuses on hardware inventory control, basic software support, and assisting with IT tickets as they come in. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a culture built around stability, growth, and long-term career development.

Requirements

• Valid driver’s license with a clean or acceptable driving record
• Ability to pass a standard background check
• Strong reliability and consistent attendance
• Comfortable working in a fast-paced, customer-focused environment
• Basic computer skills and willingness to learn new systems
• Highly organized with strong attention to detail
• Comfortable working with software systems and basic troubleshooting
• Ability to manage inventory and track assets accurately
• Strong communication skills and follow-through
• Ability to prioritize multiple requests in a fast-paced environment
• Process-driven and dependable

Nice To Haves

• Prior experience in IT support, hardware management, or inventory control preferred, but not required

Responsibilities

• Manage and track all company hardware inventory including laptops, desktops, phones, tablets, and accessories
• Handle hardware check-in and check-out for new hires, role changes, and terminations
• Assist employees with basic software support and troubleshooting
• Monitor, log, and help manage IT support tickets, escalating to our third-party IT partner when needed
• Prepare, deploy, collect, and document equipment across multiple locations
• Maintain accurate records and documentation related to hardware, software, and user access
• Support onboarding and offboarding from a technology standpoint
• Coordinate with our external IT provider to ensure timely issue resolution

Benefits

• Competitive pay based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off + paid holidays
• Employee discounts
• Career growth across multiple stores
• Locally owned and operated
• Tuition reimbursement
• Community involvement and volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed