IT Support Specialist (Part-Time)

Thrive Support Services • Martinez, CA

49d • $45 - $60 • Hybrid

About The Position

Thrive Support Services, Inc. is a California-based social services agency dedicated to supporting adults with intellectual and developmental disabilities (I/DD) through innovative, community-based programs. Our team of over 100 employees provides Supported Living Services (SLS), Independent Living Services (ILS), and Coordinated Family Support (CFS) programs throughout the Bay Area.

The Part-Time IT Support Specialist provides technical support to Thrive staff across all programs, ensuring smooth operation of computers, mobile devices, Microsoft 365 systems, cloud platforms, and essential software used by the agency.

Requirements

• 2+ years of IT support experience
• Working knowledge of Microsoft 365 administration
• Ability to diagnose Tier 1‒2 issues
• Remote support and device management experience
• Strong communication skills

Nice To Haves

• Experience with SetWorks, Relias, or social-services tech
• Knowledge of HIPAA-adjacent environments
• Basic networking knowledge

Responsibilities

• Technical Support & Help Desk (Tier 1‒2)
• Microsoft 365 & Teams Administration
• Equipment Management & Setup
• Network & Security Support
• Systems Coordination & Vendor Support
• Documentation & Compliance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed