IT Support Technician I

Yukon Public Schools•Yukon, OK

9h•Onsite

About The Position

The IT Support Technician I will promote education by ensuring the proper function of district technology hardware, software, systems, and peripherals. The IT Support Technician I will provide basic technology support for end users of Yukon Public Schools.

Requirements

High School Diploma
Demonstrate excellent communication and customer service skills
Equivalent combination of training and experience may be considered in appropriate circumstances
Must maintain a valid driver’s license; must have reliable transportation and the ability to drive to multiple work locations within the school district.

Responsibilities

Communicate strategic goals, initiatives, policies and procedures to promote a cohesive implementation of any/all information/instructional technology projects and programs.
Facilitates the day to day operational functions, scheduling and reporting of the Information Technology Division.
Responsible for day to day level 1 maintenance of the district’s technology hardware, software, systems, peripherals and student information system.
Maintain a working knowledge of all district software, hardware and student data systems.
Demonstrate and maintains a working knowledge of Microsoft/Apple Desktop Operating Systems.
Must demonstrate knowledge in technical troubleshooting and problem solving.
Demonstrate the ability to communicate with a wide variety of District personnel with varying degrees of technological expertise.
Provide levels 1 support for district desktop and mobile device software and hardware.
Aid in the facilitation of upgrades/installations of district technology hardware.
Promote the overall effectiveness of the organization by performing tasks and sharing responsibilities of other members of the department during peak periods or when there is an overload of duties or fill in when an individual is away from the office.
Performs such other duties and assumes such other responsibilities as may be required to accomplish the essential job functions as directed by Superintendent or his designee.