IT System & Network Administrator

Ilisagvik College • Utqiaġvik, AK

120d • $74,680

About The Position

The IT Systems & Network Administrator is responsible for the administration, support, and maintenance of the college’s IT infrastructure, including servers, networks, hardware, software, and user systems. This role provides both Tier 1 and Tier 2 support, contributes to long-term planning and project implementation, and ensures the security and reliability of campus-wide technology systems.

Requirements

• Associate’s degree in Information Technology or related field.
• 2+ years of experience with Windows Server administration, network troubleshooting, and systems support.
• Experience with Active Directory, DHCP, DNS, VoIP, and network protocols (TCP/IP, SMTP, etc.).
• Familiarity with system monitoring, backups, security, and endpoint management.

Nice To Haves

• Bachelor’s degree in Information Technology or a related field.
• 3–5 years of IT experience in an educational or enterprise setting.
• Industry certifications: CompTIA Network+, Security+, MCSA, CCNA, or equivalent.
• Experience with Juniper switches, Windows Server 2019-2025, virtualization, and cloud platforms.
• Valid driver's license.

Responsibilities

• Administer and maintain LAN/WAN networks, wireless systems, servers, access points, and endpoint devices.
• Deploy, configure, and monitor servers, storage systems, and network devices to ensure availability and performance.
• Manage and maintain Active Directory, group policies, DNS, DHCP, and related services.
• Provide Tier 1 and Tier 2 technical support to end users and resolve escalated issues.
• Maintain and troubleshoot user accounts, system permissions, shared resources, and email accounts.
• Ensure that IT security practices are consistently followed across all systems, networks, and cloud services.
• Track and maintain IT assets, including computers, laptops, printers, and network equipment.
• Research and recommend hardware/software upgrades, standardization, and technology improvements.
• Maintain accurate documentation for network architecture, system configurations, and license compliance.
• Participate in IT planning, purchasing, and budgeting in coordination with the IT team.
• Assist in administering VoIP systems, surveillance cameras, and cloud-based platforms (e.g., LMS, email).
• Collaborate on special projects as assigned by the IT Manager or Analyst.
• Provide weekly system performance reports and participate in IT policy/procedure development.
• Stay up to date with industry trends through forums, training, and peer networking.
• Support Iñupiaq cultural integration and engage respectfully in a multicultural work environment.
• Works on specialized projects as required.
• Complies with College policies, procedures, and administrative directives, as well as state, federal, and local laws, regulations, and ordinances.
• Performs other related duties as required.

Benefits

• 16 paid holidays and up to 36 days of paid leave.
• Health insurance with no cost premium for employees and low cost annual deductible.
• Life Insurance and Accidental Death & Dismemberment coverage at no cost to the employee.
• Additional supplemental or voluntary retirement, life insurance, disability benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree