The Vulnerability Security Patch Management team is seeking an IT Systems Engineer who can design and implement Server and Endpoint vulnerability remediation solutions. This role will participate in SWAT campaigns that improve and govern Mayo Clinic's vulnerability remediation practices. The Engineer is results oriented, multi-disciplined, and comfortable in implementing system security solutions in multi-vendor environments and works collaboratively within IT Infrastructure, IT Application Support, and Risk to ensure a safe, compliant, and resilient environment. Under general supervision and guidance, the IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. The IT Systems Engineer will actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. He/she may interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. The IT Systems Engineer will also be expected to contribute to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic; produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership. Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. It is important that the individual develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed