IT Systems Lead

Nerdio

19h • Remote

About The Position

We are looking for a seasoned IT professional to join our team as an IT Systems Lead, with a strong focus on Microsoft 365 and Azure infrastructure. This is a player-coach role — you will lead and mentor a team of IT professionals while remaining hands-on in the day-to-day technical work. You are someone who is equally comfortable writing a policy in Entra ID as you are mentoring a junior team member through a support escalation. This role is critical in maintaining, evolving, and securing Nerdio's internal IT environment across our global workforce.

Requirements

• 8+ years of experience in IT systems administration or engineering
• Strong hands-on experience with Microsoft 365 administration across core workloads
• Deep expertise in Microsoft Entra ID — including identity governance, Conditional Access, PIM, and hybrid identity
• Proficient in Microsoft Intune — device enrollment, compliance policy, configuration profiles, and app management
• Experience managing IT in a globally distributed organization
• Demonstrated experience leading or mentoring IT staff
• Strong troubleshooting, communication, and documentation skills
• Candidates must hold the Microsoft Azure Administrator (AZ-104) certification, or must obtain it within the first 90 days of employment

Nice To Haves

• Hands-on experience with Azure Virtual Desktop (AVD) — deployment, management, and optimization
• Experience with Nerdio Manager for MSP or Nerdio Manager for Enterprise
• Additional Microsoft certifications (e.g., MS-102, SC-300, AZ-140) are a strong plus
• Familiarity with IT security frameworks (Zero Trust, NIST, CIS)
• Experience supporting PaaS-first, remote-first company environments
• Scripting or automation experience (PowerShell, Azure CLI, Graph API, Python)

Responsibilities

• Lead, manage, and develop a team of IT professionals across time zones
• Serve as a player-coach — actively contributing to technical projects while guiding the team's growth and performance
• Establish team standards, documentation practices, and escalation processes
• Partner with cross-functional leaders to align IT operations with business needs
• Own and administer the organization's Microsoft 365 tenant, including Exchange Online, Teams, SharePoint, and OneDrive
• Lead identity and access management strategy using Microsoft Entra ID (formerly Azure AD), including Conditional Access, MFA, PIM, and SSO integrations
• Manage and enforce device compliance and security policies through Microsoft Intune (Endpoint Manager)
• Maintain and mature the organization's Zero Trust posture through identity-driven security controls
• Administer and support Azure-based internal infrastructure and services
• Support and oversee Azure Virtual Desktop (AVD) environments used internally
• Collaborate with engineering and product teams where internal IT infrastructure intersects with Azure workloads
• Oversee global endpoint management strategy via Intune, including device enrollment, configuration profiles, compliance policies, and app deployment
• Support a globally distributed, primarily remote workforce across multiple device platforms
• Leverage Nerdio Manager for MSP and related Nerdio tooling where applicable to internal operations
• Evaluate and recommend tooling to improve IT efficiency, security, and user experience

Benefits

• Competitive Base and Incentive Plan
• Stock Options
• Health and Welfare Plans
• Life and Disability Plans
• Retirement Plan
• Unlimited Flexible Paid Time Off, including your birthday off!
• Collaborative Team Culture
• Benefits for international employees, outside the US, vary by country.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed