2026/2027 IT Tech

UNITED CHRISTIAN ACADEMY•Rancho Cucamonga, CA

3d•$17 - $20•Onsite

About The Position

Performs specialized technical work supporting and assisting faculty, staff, and students in operating, troubleshooting, maintaining, repairing, and installing information systems hardware, software, and applications. Duties vary, and work is performed under the direction of the IT Director. UCA recognizes our mission as an integral part of the 5-fold ministry given to the church in Ephesians 4:11-13. As such, UCA employees serve as ministers to help advance the mission and vision of United Christian Academy.

Requirements

Must be a born-again Christian.
Must be a credible Christian role model whose godly lifestyle and character demonstrate obedience to God and the Holy Bible.
Must be able to support and comply with the school’s Statement of Faith and Statement of Conduct.
Must be a member of an evangelical, Bible-believing church.
Cultivates employee morale by implementing relational interactions and maintaining approachability with all faculty and staff.
Must have sufficient health and physical endurance to be able to complete the assigned responsibilities.
Outstanding knowledge of software maintenance and performance modification
Excellent problem-solving and analytical skills
Strong attention to detail and works well under pressure.
Must have good verbal and written communication skills, with proper command of the English language.
Able to work well independently, manage time well, and handle multiple tasks.
Must have strong organizational skills
Demonstrates knowledge of mainstream mobile device platforms (Android, Windows, and iOS).
Possess a strong knowledge of databases and spreadsheets
TB clearance within the last four years.
Criminal Justice Fingerprint clearance.
Immigration Reform and Control Act of 1986: An Eligibility Verification Form (I-9) will be required, along with the supporting documents listed on the I-9 form.
Associate’s Degree with major coursework in Computer Science or related technology field.
Minimum of three years of experience in a progressively responsible related field

Nice To Haves

Possession of an A-Plus certification and/or Network Plus certification preferred.

Responsibilities

Assist faculty, staff, and students
Troubleshoot technical and connectivity issues with the internet and software programs
Update team members with tech tips and brief troubleshooting tips
Install drivers and approved software for employees
Ensure system and printer errors are resolved
Maintain system functionality by testing computer components
Preparing reference material for users by drafting operation instructions
Coordinates and communicates system changes to faculty and staff as needed
Configures user preferences on individual workstations, which include user profiles and applications such as Outlook, the Microsoft Office Suite, OneDrive, PowerSchool SIS, and other required applications, printers, and peripheral configurations
Troubleshooting technical issues regarding gradebook sync with PowerSchool SIS and Canvas
Providing adequate testing of the applications and tools for new and existing curriculum
Assist students with connectivity and login issues
Organize and execute student tech days
Configure student iPads with all appropriate curriculum
Sets up student accounts in our Student Information System (PowerSchool SIS), Microsoft 365, student WIFI access, as well as student digital curriculum accounts and access.
Executes and oversees the student technology days during orientation.
Coordinate tech team support among all departments at UCA
Oversee and manage the IT ticket system
Manage the IT cart reservation system and update the Outlook Calendar with reservations
Network and computer support operations for faculty, staff, students, and at times, parents
Plans, installs, configures, maintains, upgrades, and troubleshoots technical equipment and peripherals
Ensures continuous operation of equipment and software as well as monitors and adjusts software and peripheral equipment. This includes the computer lab as well as any specialized software that supports a variety of technical courses offered by UCA
Monitor, diagnose, and repair computers, peripherals, and their components.
Requests or arranges for servicing and/or repairs of computer equipment and peripherals for both faculty and staff.
Understanding how to install and repair drivers.
Documents system activity and user questions/problems in a timely manner.
Responds to faculty, staff, students, and parents to resolve technical issues and answer any questions.
Utilizes server-based applications for system management
Installs and configures all computer and network-related upgrades and enhancements to increase productivity, compatibility, and efficiency; replaces and/or repairs faculty
Responds to technology-related system emergencies such as service interruptions, connectivity, computer difficulties, classroom technologies (projector and sound issues), as well as damaged hardware.
Can use a range of troubleshooting techniques to resolve hardware and operations problems.
Oversees the functionality of computer systems, including individual workstations, classrooms, library, science lab, auditorium, and computer lab.
Sets up and maintains a variety of computer interfaces, peripherals, and related hardware and software used for instruction, Chapel and assemblies, and administrative services.
Assist with multimedia and audio-visual equipment setup and provide troubleshooting assistance with multimedia and audio-visual equipment.
Serves as the technical liaison and interacts with vendors and specialists to coordinate and maintain schoolwide hardware and software.
Provides technical assistance and troubleshooting of hardware, software, peripherals, or computer operations to faculty, staff, and students who have diverse levels of ability and are from multiple academic disciplines
Ensures and maintains an up-to-date inventory of all multimedia and computer-related equipment as well as identification barcodes, warranties, repairs, and upgrades, are properly recorded. Inventory can include classroom equipment and supplies.
Other duties as assigned