Healthcare IT - IT Workforce Planning Manager

Boston Medical Center • Boston, MA

19h • $55 - $60 • Remote

About The Position

Pride Health is hiring an IT Workforce Planning Manager to support our client’s medical facility based in Massachusetts This is a 6-month contract with the possibility of an extension, competitive pay and benefits, and a great way to start working with a top-tier healthcare organization! Title- IT Workforce Planning Manager Location- Boston, MA 02118 Remote Pay Rate- $55/hr. - $60/hr. Contract length: 6 Months + Possible Extension Shift: 8.00 AM to 5.00 PM

Requirements

• Experience: 5+ years in IT Resource Management, Workforce Planning, or Project Management Office (PMO).
• Healthcare Context: Understanding of the on-call nature of hospital IT and the specialized skill sets required for clinical application support.
• Tooling: Expertise in Project Portfolio Management (PPM) software (e.g., ServiceNow, Workfront, or Smartsheet) for tracking labour hours and allocations.
• Data Fluency: Ability to visualize which teams are over-leveraged and which have bench time.

Responsibilities

• Prioritization Frameworks: Partner with the PMO to lead the intake process, helping IT score requests based on factors including patient safety, regulatory compliance, and ROI.
• Pipeline Management: Maintain the "Demand Forecast"— the database of upcoming projects, maintenance requirements, and other IT resourcing needs.
• Resource Modeling: Work with IT leads to determine the labour and capital required to fulfil incoming requests.
• Resource Allocation: Partner with IT managers to assign IT staff to projects and strategic initiatives based on their skills, availability, and project priority.
• Capacity vs. Capability Analysis: Develop models to determine not just if we have enough people, but the resources with the right skills (e.g., Epic-certified analysts or HL7 integration specialists).
• Utilization Tracking: Monitor burn rates to ensure staff aren't over-allocated, which leads to errors in critical hospital systems and employee turnover.
• Skill Gap Mapping: Work with HR and IT leadership to identify necessary training for the team to support emerging technologies.

Benefits

• Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed