IWMS ADMINISTRATOR

Compass Group•Gaithersburg, MD

2d•$75,000 - $80,000

About The Position

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary The IWMS Manager oversees the strategy, operation, and optimization of the organization’s Integrated Workplace Management System, ensuring accurate real estate, space, maintenance, sustainability, and capital project data to support informed decision-making and efficient workplace operations.

Responsibilities

Administrator for systems (Pinpoint and SC Logic).
Define IWMS vision, roadmap, data standards, and governance; align system capabilities with real estate, facilities, IT, finance, EHS, and sustainability objectives.
Own configuration, role-based access, integrations, environments, upgrades, and vendor management; maintain security, compliance, and performance.
Establish data models, master data controls, validation rules, and audit processes; ensure data quality for locations, assets, space, leases, work orders, and projects.
Map and optimize workflows (space planning, moves, maintenance, service requests, lease management, capital projects), embedding KPIs and SLAs.
Develop dashboards and reports for occupancy, utilization, maintenance KPIs, lease obligations, energy and sustainability metrics, and project performance.
Partner with Real Estate, Facilities, IT, HR, Finance, EHS, Security, and Site Operations; manage change, communications, and training programs.
Support space inventory, stacking plans, moves/adds/changes, reservation systems, wayfinding, and utilization analytics.
Provide helpdesk oversight and end-user training for systems.
Tests systems during upgrades/program changes.
Performs other duties as assigned.