JIRA and Confluence Administrator / Developer

AMERICAN SYSTEMS • Colorado Springs, CO

1d

About The Position

AMERICAN SYSTEMS is seeking a technically deep Jira and Confluence Administrator / Developer with 4 - 6 software development experience and a Secret Clearance to support, customize, and optimize our Atlassian infrastructure. This role will partner closely with engineering, project, and IT teams to streamline workflows, improve productivity, and ensure Jira-Confluence align with project requirements and best practices. This role functions as an internal platform engineer, responsible for system architecture, automation, integration, and performance of Jira and Confluence.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
• Active Secret Security Clearance. Willing to obtain TS/SCI
• 4-6 years of hands-on experience administering Jira and Confluence
• Software development experience (Java, Python, Groovy, or similar)
• Strong understanding of Agile and DevOps practices
• Experience with Jira automation, scripting, or REST APIs
• Familiarity with source control systems (Git, GitHub, GitLab, Bitbucket)
• Strong analytical, problem-solving, and communication skills

Nice To Haves

• Atlassian Certified Professional (ACP) credentials
• DoD 8140 Certification Preferred
• Experience integrating Atlassian tools with CI/CD platforms (Jenkins, GitHub Actions, Azure DevOps)
• Knowledge of cloud administration (Atlassian Cloud, AWS, Azure)
• Experience supporting large-scale or enterprise Jira implementations
• Exposure to ITSM frameworks and Jira Service Management

Responsibilities

• Administer, configure, and maintain Jira Software, Jira Service Management, Jira Assets, and Confluence
• Design and optimize Jira workflows, issue types, custom fields, screens, and permissions
• Develop and maintain Jira automations, dashboards, and reports for engineering and leadership
• Manage Confluence spaces, templates, permissions, and knowledge architecture
• Integrate Jira and Confluence with CI/CD pipelines, version control systems, and other development tools
• Create data-driven dashboards using Jira Query Language (JQL), custom metrics, and third-party reporting tools
• Troubleshoot system issues, performance bottlenecks, and user access problems
• Evaluate, install, and maintain Atlassian Marketplace apps; develop custom plugins where required
• Provide user training, documentation, and best-practice guidance
• Lead Jira/Confluence cloud migrations, upgrades, and performance tuning
• Ensure security, compliance, and data integrity across Atlassian tools

Benefits

• AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level