JORY Restaurant Host - Part Time

Allison Inn & Spa•Newberg, OR

14h•$16•Onsite

About The Position

The Allison Inn & Spa is Oregon wine country's only full-service resort. Located within the breathtaking natural splendor of the Willamette Valley, The Allison Inn & Spa presents an unparalleled experience of a luxury resort. JORY is the signature restaurant at The Allison Inn & Spa. Our creative fine dining menus accentuate the flavors of the Willamette Valley with a strong influence on seasonal, garden-to-table agriculture. At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by our surroundings and community. Currently recruiting for a part-time JORY Restaurant Host. Hourly wage is $16.45 per hour. This position is Tip/Tip Pooling Eligible. Please join our dedicated team who provide world class service and meaningful memories for our guests. The Restaurant Host is a hospitality-minded individual with a personal and professional commitment to excellence and elevated service, and a consistent consideration for others. As the first point of contact for guests the Host role is one of the most important, both property-wide and industry-wide. You exude professionalism and are inquisitive, resourceful, and thoughtful. Strong candidates will have a growth mindset and be driven, proactive, anticipatory, and may be interested in developing into a leadership role. The Restaurant Host must be resourceful, thoughtful, considerate, and organized to best represent our dining outlets and culinary concepts.

Requirements

Required experience: 1 year in a restaurant or in customer service
High school diploma or GED
Ability to read, write, and communicate in English
Experience with online reservation systems or hospitality software.
An enthusiastic, positive demeanor and desire to provide exceptional guest service
Must be available to work Saturday and Sunday mornings and evenings, and holidays
Willingness to work long hours, irregular shifts, weekends, holidays, and blackout days
Adhere to The Allison Inn & Spa Food and Beverage grooming and appearance standards, or ability to adjust appearance accordingly
Successfully pass a background investigation
Possess an OLCC Service Permit
Possess a Food Handlers Permit within 30 days of hire

Responsibilities

Graciously, politely, and confidently welcome guests and answer phones
Be a liaison between resort departments, front desk, and restaurant managers
Showcase The Allison Inn & Spa's dining options for guests
Make accurate and complete reservations, and contact guests to confirm future reservations
Experience with online reservation systems or hospitality software.
Direct guest inquiries, thoughtfully answer questions, and follow-up on guest requests that require research and further information
Seat guests according to proper kitchen and dining room flow, and understand the strategic planning behind seating and table assignments
Have knowledge and familiarity with our culinary and beverage menus, and a willingness to deepen expertise in these areas
Be the first and primary point of contact for In Room Dining orders
Manage coat check service, and keep this space clean and orderly
Answer basic and general guest inquiries about services and onsite experiences in other divisions, such as The Spa
Conduct effective and hospitable service to guests on the telephone, and provide accurate and thorough phone messages to restaurant leadership
Other tasks will include completing side work, organizing and stocking the host desk, and serving as a liaison between restaurant managers and guests
Keep a neat, groomed, professional appearance as per The Allison guidelines. Be in a proper, clean, well-maintained uniform at all times.
Maintain sanitation and cleanliness per Jory and Oregon state health guidelines.
Follow service guidelines through the complete meal service.
Any additional duties assigned by management