Joybird Store Manager
About The Position
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Summary: The Store Manager at Joybird plays an integral role in laying the foundation for our retail business. Store Managers work very closely with our Regional Manager of Retail to ensure our ongoing success. This role focuses primarily on building a team of exceptional associates, executing processes and procedures that help us consistently provide amazing customer service, and ensuring that the store exceeds defined financial performance targets.
Requirements
- Bachelor degree in Business Administration or related study preferred; or equivalent experience.
- 3-5 years of retail management experience.
- Available and adaptable and are able to work evenings, weekends and holidays.
- Highly developed interpersonal and communication skills and experience in building effective and productive working relationships
- Strong business acumen
- Strong attention to detail
- Goal oriented – Energetically focuses efforts on meeting goals, mission or objective
- Proven history of managing a team, improving team’s performance and productivity
Nice To Haves
- Proven analytical ability utilizing information technologies in managing the business to translate into strategic plans
- Proven track record of customer service excellence
- Thorough understanding of profit and loss, strongly preferred
Responsibilities
- Coach and mentor others and be a self-starter able to identify problems and quickly implement solutions.
- Drive sales in the retail location.
- Pays close attention to financial performance, reporting out to the Lead team and key stakeholders.
- Become an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer’s unique needs.
- Oversee the Leadership and Design Consultant team to create programs and initiatives to make our customers’ experiences even better.
- Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
- Manage scheduling and payroll to effectively meet the needs of the business and company expectations.
- Maintain operational excellence implementing key policies, procedures, training and initiatives with your team.
- Recruit, develop and retain top talent with exceptional customer service.
- Use KPIs and reporting to create business solutions and exceed sales targets.
- Open and close the store, execute system opening and closing procedures, and handle cash where appropriate.
- Lead, uphold and embrace Joybird’s mission and core values.
Benefits
- Medical, Vision, Dental and Basic Life Insurance
- 401k retirement plan with company match of up to 6%
- Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
