Jr. Program Manager

JLL • Chicago, IL

6d • Remote

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role The Jr. Program Manager role supports data reporting, automation initiatives, and cross-functional project coordination across Amazon-supported operations. This position combines hands-on analytics work with structured project tracking and stakeholder communication to help ensure data initiatives are delivered efficiently and aligned to business priorities. This role will work closely with the Data team to support AI initiatives, executive reporting, dashboard optimization, and operational process improvements. The ideal candidate is analytical, organized, and comfortable operating in a fast-paced, evolving environment.

Requirements

• Bachelor’s degree in Business, Analytics, Information Systems, Computer Science, or related field OR minimum 2 years of relevant experience in data analytics, reporting, business intelligence, or project coordination
• Experience building or maintaining dashboards using BI tools such as Tableau, Power BI, QuickSuite, or similar
• Strong Excel skills with ability to manipulate and analyze datasets
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Ability to translate business questions into structured reporting or data tasks

Nice To Haves

• Experience working in operational or maintenance-driven environments
• Working knowledge of SQL or experience querying data
• Experience supporting cross-functional projects or coordinating deliverables
• Exposure to AWS data services such as Redshift, Athena, or QuickSuite
• Experience identifying opportunities for process improvement or automation

Responsibilities

• Analytics & Reporting Build, maintain, and enhance dashboards and recurring operational reports
• Validate data accuracy and support ongoing data integrity initiatives
• Assist in gathering requirements from stakeholders for reporting and automation needs
• Translate business questions into structured data requests and deliver actionable insights
• Support development of self-service reporting tools to reduce ad hoc workload
• Project & Portfolio Support Maintain centralized tracking of active data initiatives and project timelines
• Monitor deliverables, milestones, and cross-functional dependencies
• Prepare structured status updates for leadership and stakeholders
• Support intake and documentation of new data requests
• Identify risks, bottlenecks, or scope changes and escalate appropriately
• Process Improvement & Automation Identify repetitive reporting or workflow inefficiencies
• Support automation efforts that streamline operational processes
• Document processes, workflows, and standard operating procedures
• Assist with user adoption and training for new dashboards or tools
• Cross-Functional Collaboration Partner with HR, Operations, and Amazon network stakeholders
• Ensure alignment between technical contributors and business teams
• Support leadership visibility into data-driven initiatives

Benefits

• Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level