Jr. Systems Administrator

Crew Carwash•Indianapolis, IN

13d

About The Position

At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” You will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential! Crew’s commitments to you: Paid Time Off + 6 paid holidays each year Free carwashes, naturally 😊 Group health, dental, and vision 401K with company match Daily pay options available at no cost to you Tuition reimbursement Recognition and appreciation events We're Really in the People Business, We Just Happen to Wash Cars!

Responsibilities

Maintains patch compliance across all systems.
Oversees and trains the Service Desk team on hardware configuration standards, procedures, and best practices.
Provides daily systems support by researching and evaluating security, application, and firmware updates, including associated vulnerabilities.
Researches, updates, and implements changes to imaging processes to support new hardware, software, updates, and upgrades.
Maintains accurate and current system documentation, diagrams, and configuration records.
Monitors and manages hardware and software versioning to ensure consistency and compliance across the enterprise.
Ensures strict adherence to PCI compliance requirements in all supported systems and processes.
Identifies opportunities to streamline, simplify, or automate existing workflows and implements approved improvements.
Adheres to all Crew policies, procedures, and operational guidelines.
Collaborates with end users and internal teams to troubleshoot, diagnose, and resolve technical issues.
Researches and resolves patching and device‑management challenges; escalates issues to leadership when they exceed current knowledge or require additional resources.
Escalates potential security incidents and provides relevant information to appropriate stakeholders for further action.
Performs additional duties as assigned to support departmental and organizational objectives.