Kayak Tour Guide
About The Position
About Us: Discover the allure of the Northwoods at Marquette Mountain Resort. Immerse yourself in our passion for providing an exceptional experience, where every detail is carefully considered. Our resort offers year-round adventure and stunning natural beauty across all four seasons. Whether you seek the thrill of the slopes or the tranquility of the trails, you'll be captivated by the spectacular views of Lake Superior. Conveniently located just minutes from downtown Marquette, Michigan, our resort is your gateway to an unforgettable getaway. Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values. Shift: Must be open for Weekdays, Weekends, Days and Afternoon Job Purpose: The designated tour guide of any MMR kayak tour is responsible for the tour’s safe preparation and operation on and off the water. Kayak Tour Guides are expected to assist with guest check-in and transit, unloading/loading of kayak equipment and gear, and will lead tours while on the water in an orderly and organized fashion. Guides will maintain an understanding of and stay consistently updated on wind/wave/weather patterns and conditions relevant to the day’s operations.
Requirements
- Required: ACA (American Canoe Association) Certification that is equivalent to paddling on Lake Superior, and is current and not expired.
- Strong communication skills and leadership ability
- Organizational skills with ability to plan ahead
- Ability to work manual labor in all weather conditions
- Skilled in the proper and safe use of all equipment, tools, products, and materials relating to the department
- Education: High school diploma or GED equivalent
- Licenses/Certificates: Valid driver’s license required, First Aid/CPR/AED, ACA (American Canoe Association) Certification that is equivalent to paddling on Lake Superior, and is current and not expired.
Nice To Haves
- Trailer driving experience preferred but not required
- Experience and/or Training: Minimum of two years experience preferred, but not required.
Responsibilities
- Assist in the check-in procedures of guests, organizing them into tour groups, arranging or conducting shuttle transportation, etc.
- Assist with loading and unloading of equipment at start and end of day.
- Maintain constant awareness of changing weather conditions relevant to the location/tour being given to interpret and make decisions based on meteorological reports.
- Brief tour guests on kayak safety, techniques, and emergency procedures prior to every tour.
- Ensure that all kayak and related equipment is kept clean, organized, accounted for, and in operational condition.
- Act as leader and main authority while on-water, instructing and guiding the tour as needed.
- React quickly to emergency situations and properly respond to them on and off the water.
- All other duties as assigned.
Benefits
- Medical - PPO and HDHP options
- Flexible Spending Account (FSA)
- Health Savings Account (HSA) with company match
- Dental Insurance
- Vision Insurance
- Accident & Critical Illness Insurance
- Group Term Life Insurance (company paid)
- Short and Long-Term Disability (company paid)
- Paid Time Off (PTO)
- Paid Holidays
- Volunteer Time-Off
- Paid Maternity/Paternity Leave
- Bereavement/Funeral
- 401(k) Retirement Plan with company match
- Employee Assistance Program (EAP)
- Wellness incentives
- Company paid and provided uniforms
- Training: In-House, Instructor-Led, and Online
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
