KB Showroom Sales-Kitchen & Bath

Daikin Comfort•Grand Rapids, MI

About The Position

The Showroom Sales and Design Professional plays a pivotal role in guiding customers through the selection and design process of high-end kitchen and bath building products. This position combines consultative sales expertise with creative design solutions to support residential new construction and remodeling projects. The ideal candidate is passionate about design, thrives in a customer-facing environment, and is motivated by achieving sales goals while delivering exceptional service. Position Responsibilities May Include: · Deliver a high level of personalized service by greeting customers and understanding their project needs · Provide expert product knowledge and industry insight to help customers select the best solutions for their kitchen or bath · Continuously expand product knowledge to ensure accurate and up-to-date information is shared with clients · Meet and exceed sales and revenue targets by nurturing leads and maintaining strong client relationships · Prepare and communicate estimates, terms of sale, order details, and warranty information · Use 2020 Design Live (Cyncly) software to design and price cabinetry solutions—stock, semi-custom, and custom · Create and refine cabinetry layouts to meet customer specifications and design preferences · Conduct field measurements to confirm dimensions and space requirements · Visit job sites to provide design consultation, product recommendations, and conceptual ideas · Complete all necessary paperwork to finalize orders and ensure timely delivery of materials · Maintain consistent communication with customers throughout the sales cycle · Proactively inform customers of changes, lead times, and other project-related updates · Support additional business needs and perform other duties as assigned

Requirements

Experience in Kitchen & Bath Design / Sales is required
Self-motivated and goal-oriented with a drive to succeed
Strong collaboration skills across cross-functional teams and departments
High attention to detail and organizational skills
Creative, consultative approach to sales and design
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Professional and courteous communication style
Solid foundation in customer service or sales
Strong judgment and decision-making abilities
Reliable, ethical, and committed to excellence
Flexible and adaptable to evolving business needs
Passionate about sales, construction, and design
Excellent problem-solving skills
Positive attitude and engaging personality
2 years of inside or outside sales experience
Must be willing to travel for jobsite visits and product training
Must be able to perform essential job functions with or without reasonable accommodations
Qualified Applicants must be legally authorized for employment in the United States.
Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Nice To Haves

Familiarity with design software such as 2020 Design Live, SketchUp, AutoCAD, or AutoDraw is recommended (training available)
Experience in new construction and/or remodeling is a plus
Recommended Associate or Bachelor’s Degree in one of the following fields: Interior Design Architecture Construction Management Business Administration Marketing or Sales
Completion of a Kitchen & Bath Design certification program (e.g., NKBA-accredited courses)
Vocational or technical training in CAD software, 2020 Design Live, or other design platforms
On-the-job experience in retail sales, home improvement, or building materials

Responsibilities

Deliver a high level of personalized service by greeting customers and understanding their project needs
Provide expert product knowledge and industry insight to help customers select the best solutions for their kitchen or bath
Continuously expand product knowledge to ensure accurate and up-to-date information is shared with clients
Meet and exceed sales and revenue targets by nurturing leads and maintaining strong client relationships
Prepare and communicate estimates, terms of sale, order details, and warranty information
Use 2020 Design Live (Cyncly) software to design and price cabinetry solutions—stock, semi-custom, and custom
Create and refine cabinetry layouts to meet customer specifications and design preferences
Conduct field measurements to confirm dimensions and space requirements
Visit job sites to provide design consultation, product recommendations, and conceptual ideas
Complete all necessary paperwork to finalize orders and ensure timely delivery of materials
Maintain consistent communication with customers throughout the sales cycle
Proactively inform customers of changes, lead times, and other project-related updates
Support additional business needs and perform other duties as assigned