Key Account Coordinator - Texas First Rentals

HOLT Aerial•Austin, TX

About The Position

Develops, maintains, and interacts with new prospects and existing customers to maintain and increase the company’s customer base and to achieve rental, sales, and service revenue goals. Establishes new accounts by marketing company product lines and offering value-added services. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Requirements

Knowledge of applicable accounting principles, budget preparation, and business acumen
Demonstrated knowledge of construction equipment and the rental industry
Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales)
Excellent selling, negotiating, and closing skills with the ability to build long-term business relationships
Proficient with MS Office Word, Excel, Outlook, etc.
Understands the implications of new information for both current and future problem-solving and decision-making
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Exceptional attention to detail
Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
First-class organizational, multi-tasking, and time management skills, deadline-oriented
Understands written sentences and paragraphs in work-related documents, and communicates effectively in writing as appropriate for the needs of the audience
Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
Ability to work independently and within a team in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
The ability to listen to and understand information and ideas presented through spoken words and sentences
A minimum of three years of work-related skill, knowledge, or experience is required.
A high school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
Valid driver’s license

Nice To Haves

Three to five years of experience preferred

Responsibilities

Assists walk-in customers and callers with counter sales & technical support
Demonstrates products to customers
Distributes promotional literature to customers and assists with sales and marketing initiatives to increase market share
Formulates bids on new and existing jobs and projects
Identifies and acquires new service contract opportunities
Receives customer orders and serves as the customer contact point
Generates a referral network to assist in increasing the client base
Occasionally assists in familiarizing customers with equipment and vehicles
Aids in implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service
Maintains records of sales or other business transactions
Prepare sales or other contracts
Performs other duties as assigned