Key Account Director

Kerry Group•Mahwah, NJ

17h

About The Position

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. We are seeking an experienced Key Account Director to lead strategic commercial relationships with global consumer packaged goods (CPG) customer across North America. This is a high-impact, senior role responsible for driving sustainable, profitable growth by translating global account strategies into winning regional execution. You will serve as a critical connector between global account leadership and in‑country teams, leveraging cross‑functional capabilities to build a strong pipeline, deliver exceptional customer experiences, and unlock long-term value for both our customers and the business.

Requirements

Bachelor’s degree in a Commercial or Technical discipline
5+ years’ experience managing and growing large, global CPG accounts at a regional level
Strong background in the food and beverage industry, with exposure to multiple markets
Proven success operating in large, matrixed organizations, influencing without direct authority
Demonstrated track record as a growth-oriented commercial leader with senior customer exposure

Responsibilities

Own and lead the North American strategy for nominated global CPG accounts, aligned to the overarching global account strategy
Develop and execute accelerated growth plans, identifying investment needs and resourcing to deliver against ambitious targets
Lead highly matrixed, cross-functional teams (Sales, R&D, Quality, Supply Chain, Finance, and more) to deliver best‑in-class customer engagement
Act as the primary conduit between global and regional teams, ensuring best practices, insights, and successes are shared and scaledDrive pipeline creation and budget delivery, with accountability for regional performance, pricing, and tender activity
Build deep, trusted senior-level customer relationships, leading strategic regional engagements in partnership with local account teams
Partner closely with technology and innovation teams to bring differentiated solutions to customers, while identifying future opportunity gaps
Champion a consistent, high-quality Global Account customer experience, with a strong focus on value creation and Net Promoter Score (NPS)