Key Account Specialist (Food Broker)

Affinity Group•City of Albany, NY

2d•$55,000 - $75,000

About The Position

The Affinity Group Key Account Specialist is responsible for planning and executing a customized sales strategy for their assigned operator accounts. This position is deeply knowledgeable in key account segment and builds and maintains close relationships with the Food Service Directors and the Chefs at all assigned operators. The Key Account Specialist is always available to their clients, contacting them on a regular basis, participating in local functions, cutting/demonstrating products, training and educating the key personnel and always working to better understand their product needs.

Requirements

Associates or Bachelor’s college degree preferred
Ability to execute and follow through a sales plan.
A positive, professional, and proactive attitude.
Strong communication skills.
Adept at building trust and credibility
Planning and organizational skills
Works well with teams and has strong motivational skills
Strong problem solving and strategic planning skills
Using the CRM System daily
Call Reporting in CRM System
Must have a valid driver’s license

Responsibilities

Maintains and develops a portfolio of priority and assigned accounts through in-person field and sales calls.
Stays up-to-date and knowledgeable about the operators in their account segment and acts as a resource and solution provider for their customers.
Fosters continuous development and growth of priority operator accounts.
Assists with vendor fairs, distributor sales meetings, food shows and industry trade events.
Ensures continuous client product knowledge and training.
Manages sales sample order process.
Troubleshoots and responds to product complaints.
Maintains competitive pricing and new/discontinued item information.
Attends and provides support at manufacturer/distributor training events.
Works closely with the entire sales force and openly discusses go to market strategies, competitive reconnaissance, successes, and challenges.
Understands each of the following for their strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products.
Maintains an up to date profile folder of each customer; utilizes the CRM system weekly to report on sales call activity, updates and follow ups, in addition to customer profile management.
Participates in visits to key strategic accounts and has a prepared itinerary a week in advance.
Is able to cook food products and put menu combinations together to aid in the sale process.
Other duties as assigned.