About the position
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Responsibilities
- Support the Store Manager and Assistant Manager in the efficient running of the Store.
- Lead by example and model behaviors for the sales team.
- Provide inspirational, authentic, and personalized customer service.
- Achieve sales and customer service targets.
- Carry out essential start and end of day cash reconciliation.
- Open and close the store on a rota basis.
Requirements
- Proven retail experience preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Benefits
- Progressive career opportunities.
- Outstanding training and development.
- Competitive remuneration and benefits package.
