Keyholder- Production- Union

Memphis Goodwill Industries INC•Memphis, TN

About The Position

To ensure the efficient and cost-effective operation of the GGC through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. Function: Under the direct supervision of Assistant Store Manager, the Keyholder is primarily responsible for all aspects of the donor door, donation production, ensure world-class customer service, and training members as well as supporting the day-to-day operations.

Requirements

Experience in business setting preferred.
G.E.D. or high school diploma preferred.
Basic computer skills required.
Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
Must be willing and able to work evenings and weekends.
Must have a reliable means of transportation.

Responsibilities

Ensures 100% world-class customer service.
Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable, and completing WESA functions.
Ensures the proper handling and processing of incoming donation flow in and out.
Ensures loss prevention and risk management policies and procedures.
Ensures a neat, clean, organized, and safe facility, internal and external.
Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill’s policies and procedures as required
Team member training and Goodwill U
Under the supervision of the Assistant Store Manager,
Meet Production Requirements (Hang Counts, Pricer Tote Counts, etc)
Ensure donations leaving the store meet qualifications for the following:
E-Commerce
Salvage
Waste
Performs assigned duties within the framework of our Guiding Principles and Core Values.
May be asked to participate in activities outside of Goodwill.
Attends in-service and related training as assigned by the TLC.
Performs other duties as assigned by the Assistant Store Manager and Team Lead Coach.