Kitchen Manager

North Hill•Needham, MA

12h•$70,000 - $85,000

About The Position

For over 40 years, North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. The Kitchen Manager will manage a culinary team to prepare and present restaurant-quality entrées and desserts utilizing fresh, seasonal, and local products.

Requirements

Ability to maintain confidentiality and strong customer support skills
Ability to work independently with limited supervision
Must possess the ability to deal tactfully with Team Members, Residents, family members, visitors, and the general public
Work professionally with people from a wide variety of cultural and socio-economic backgrounds
When working in Resident areas, must be able to communicate effectively in English
Attends and participates in in-service educational classes, Healthcare Academy, and staff meetings as directed
Ability to build a cohesive team while maintaining productivity
Complies with protection of health information (HIPAA) safeguards
High School Diploma or equivalent is required
Minimum of 5 years of culinary experience is required
2 years’ experience in a leadership position
Serve Safe Certification
Demonstrated proficiency in Microsoft Office suite
Satisfactory completion of a background investigation is required for this position.

Responsibilities

Responsible for all aspects of food production, including ordering, receiving, proper storage, rotation, and preparation of menus
Orchestrates a fast-paced meal service while maintaining consistency and quality to ensures Resident’s and guests’ expectations are met
Manages inventory to properly order on a daily basis to satisfy our production needs and stays within budget
Prioritizes and handles a wide range of tasks simultaneously while working efficiently to meet daily production demands
Manages the team assigned to them and handles any corrective action issues as outlined in policy and procedure manuals
Monitors staff hygiene and ensures all staff are compliant with health and safety standards
Conducts pre-meal huddle before each meal period to share appropriate information with Team Members
Orders products from a variety of vendors based on cost and quality comparisons
Guides, motivates, and develops Team Members under their supervision
Performs administrative requirements such as completing necessary forms, reports, etc.
Coordinates dining service with other departments as necessary
Works with the department’s leadership team as necessary and implements recommended changes as required
Works collaboratively with front of the house team to ensure excellent customer service in all aspects of food service
Adapts schedule when necessary to accommodate emergencies, such as snow storms, Department of Public Health surveys, state of emergency and other unforeseen circumstances
Ensures adequate coverage through management and scheduling of Team Members
Operates all equipment safely, seeking manufacturer instructions when unsure of proper use
Ensures the department is kept clean, neat, safe, and necessary equipment and supplies are maintained
Maintains culinary skills and stays abreast of trends in the field
Provides caring, thoughtful and engaging service at all times
Communicates any challenges, complaints or service difficulties to immediate supervisor
Assists with establishing policies and procedures
Identifies and recommends expansions to technology and equipment
Assists in drafting and implementing the department’s budget
Serves and participates in strategic planning process as directed
Meets department uniform, appearance, and grooming requirements
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment