Kitchen Supervisor - Fillmore New Orleans

Live Nation Entertainment • New Orleans, LA

2d

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE Responsible for daily operations of kitchen, station production and daily paperwork, execution of line level checklist and procedures WHAT THIS ROLE WILL DO Work with Food & Beverage Manager to schedule shifts for kitchen staff and adhere to labor budgets Perform all opening and closing kitchen supervisory tasks Monthly Inventory Assist in making decision for staff and reaching resolutions of staff issues and situations Motivate kitchen staff for better performance and guest service Create harmonious working atmosphere for staff Assist in performance of all job functions required of staff, including the lifting/moving of up to 150 lbs. Ensure that kitchen staff maintains clean kitchen area throughout shift Maintain shift checklist, daily cleaning list, and master cleaning list Assist in cleaning spills, wiping surfaces and equipment, and keeping floor clean and free of food, trash, or other obstacles throughout shift Oversee food production to ensure quality and consistency Ensure timely delivery of food items Oversee and execute exceptional food service to all two points of sale (VIP, and Concessions) Communicate information and coordinate between kitchen and other departments Maintain cooperative relationship with other departments Attend and assist in mandatory manager meetings Communicate information between kitchen staff and managers Assist other employees as needed Maintain appropriate staffing levels. Recruit and hire staff; ensure that hiring/disciplinary/termination standards are in accordance with Live Nation guidelines Develop menus for VIP, Concessions, and Supper Club Complete tasks and adhere to deadlines given by the GM or Food & Beverage Manager Create and maintain relationships with food suppliers and reps Track and monitor food sales Log kitchen waste accurately Monitor and maintain inventory, as well as take part in monthly inventory counts WHAT THIS PERSON WILL BRING REQUIRED: Knowledge of high-volume kitchen operations Ability to run all kitchen operations Knowledge of food costs, labor costs, and product costs Skill in cooking, cost controls, and management Crew development, and crew training procedures High School diploma Knowledge of kitchen sanitation procedures Computer knowledge including Microsoft Word and Excel Position requires extended periods of prolonged standing and working on your feet Must be able to lift and/or move up to 100 lbs. Ability to organize and manage time Minimum 3 years of kitchen management and leadership experience PREFERRED: College degree or related experience Operations and procedures of a multi-faceted entertainment facility ServSafe Food Safety Certification PHYSICAL DEMANDS/WORKING ENVIRONMENT: Working environment is fast-paced and often loud and stressful Position requires extended periods of prolonged standing and working on your feet Extreme Heat Must be able to lift and/or move up to 100 lbs. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Requirements

• Knowledge of high-volume kitchen operations
• Ability to run all kitchen operations
• Knowledge of food costs, labor costs, and product costs
• Skill in cooking, cost controls, and management
• Crew development, and crew training procedures
• High School diploma
• Knowledge of kitchen sanitation procedures
• Computer knowledge including Microsoft Word and Excel
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift and/or move up to 100 lbs.
• Ability to organize and manage time
• Minimum 3 years of kitchen management and leadership experience

Nice To Haves

• College degree or related experience
• Operations and procedures of a multi-faceted entertainment facility
• ServSafe Food Safety Certification

Responsibilities

• Work with Food & Beverage Manager to schedule shifts for kitchen staff and adhere to labor budgets
• Perform all opening and closing kitchen supervisory tasks
• Monthly Inventory
• Assist in making decision for staff and reaching resolutions of staff issues and situations
• Motivate kitchen staff for better performance and guest service
• Create harmonious working atmosphere for staff
• Assist in performance of all job functions required of staff, including the lifting/moving of up to 150 lbs.
• Ensure that kitchen staff maintains clean kitchen area throughout shift
• Maintain shift checklist, daily cleaning list, and master cleaning list
• Assist in cleaning spills, wiping surfaces and equipment, and keeping floor clean and free of food, trash, or other obstacles throughout shift
• Oversee food production to ensure quality and consistency
• Ensure timely delivery of food items
• Oversee and execute exceptional food service to all two points of sale (VIP, and Concessions)
• Communicate information and coordinate between kitchen and other departments
• Maintain cooperative relationship with other departments
• Attend and assist in mandatory manager meetings
• Communicate information between kitchen staff and managers
• Assist other employees as needed
• Maintain appropriate staffing levels.
• Recruit and hire staff; ensure that hiring/disciplinary/termination standards are in accordance with Live Nation guidelines
• Develop menus for VIP, Concessions, and Supper Club
• Complete tasks and adhere to deadlines given by the GM or Food & Beverage Manager
• Create and maintain relationships with food suppliers and reps
• Track and monitor food sales
• Log kitchen waste accurately
• Monitor and maintain inventory, as well as take part in monthly inventory counts

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED