L&D Specialist, Manager Development

OpenAI • San Francisco, CA

2d • Hybrid

About The Position

We’re looking for a Manager Development Specialist to support manager development programming and coaching through strong program management and logistics at OpenAI.
This role owns the end-to-end operations and systems that enable the smooth, scalable delivery of manager development programs at OpenAI. It supports virtual and in-person programs, manages learning systems and data, and helps scale impact through coaching operations, facilitation support, and manager-facing resources—partnering closely with L&D, HRBPs, Workplace, and external partners.

Requirements

• 5+ years of experience designing, managing, facilitating, and scaling learning or manager development programs in a fast-paced, high-growth environment, with exposure to complex, multi-stakeholder initiatives.
• Strong end-to-end program ownership, including translating business needs into learning experiences, managing program workflows and systems, and ensuring high-quality delivery across manager and leadership programs.
• Experience leveraging learning systems and data (e.g., LMS platforms such as Sana or similar) to drive enrollment strategy, program sequencing, measurement, and continuous improvement—not just administration.
• Highly organized and detail-oriented, with the ability to balance strategic program thinking and hands-on execution, anticipate risks, and adapt programs in real time.
• Clear and influential communicator, comfortable partnering with L&D peers, HRBPs, leaders, facilitators, and external vendors to align on goals, expectations, and outcomes.
• Experience supporting and contributing to live learning experiences, including virtual and in-person sessions, with the ability to assist with facilitation, content iteration, or delivery as needed.
• Self-directed and proactive, with strong judgment and comfort operating in ambiguity while continuously improving program effectiveness and participant experience.

Nice To Haves

• Demonstrated experience supporting manager, leadership, or coaching programs—with an understanding of the unique challenges of manager capability-building—strongly preferred.

Responsibilities

• Program Operations and Facilitation: Drive day-to-day logistics for manager development programs, including scheduling, communications, stakeholder coordination, and smooth execution across virtual and in-person formats; regularly facilitate live sessions.
• Systems & Data: Own program setup, enrollment, and tracking in our Learning Management System (Sana) to support accurate measurement, reporting, and scalable delivery of learning programs.
• Instructional Design: Contribute to the design and iteration of manager development programs using adult learning principles to meet evolving business needs as the organization scales.
• Coaching Operations: Manage intake, onboarding, scheduling, and tracking for coaching participants, cohorts, and timelines in partnership with HRBPs, leaders, and external coaching providers.
• Learning Content & Enablement: Create, maintain, and scale manager-facing resources—including async training, job aids, templates, toolkits, and intranet content—to reinforce learning beyond live programs.
• Team Support: Provide ad hoc program, facilitation, and operational support to the team as needed.

Benefits

• Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed