L2 LTE - Data Center Technician
About The Position
Supported daily data center operations to ensure high availability and reliable service levels Performed hardware and network diagnostics, troubleshooting, and repairs to minimize downtime Conducted root cause analysis for hardware and software‑related incidents Assisted in training internal teams on procedures, tools, and best practices Developed and maintained technical documentation and SOPs Provided hands‑on technical support to on‑site and remote data center teams Created and maintained automation scripts (Python, Bash) to update server and network hardware Managed and maintained inventory, asset tracking, and equipment records Assembled, installed, and decommissioned server and network equipment Performed routine maintenance on test equipment and tooling Traveled occasionally to other data center locations to support operations as needed
Requirements
- Data Center Operations
- Rack & Stack
- Hardware & Network Troubleshooting
- Structured Cabling
- Cisco IOS
- Juniper / JUNOS
- Python Scripting
- Bash Scripting
- Hands‑on experience with computer hardware assembly and troubleshooting
- Working knowledge of the Linux operating system
- Ability to meet all physical job requirements with reasonable accommodations
- Capable of lifting up to 50 lbs and working at elevated locations when required
- Comfortable working in a 24/7 operational environment, including on‑call rotation and after‑hours support
- Strong time management, organizational, and communication skills
- Able to prioritize tasks effectively and respond quickly to critical issues
Responsibilities
- Supported daily data center operations to ensure high availability and reliable service levels
- Performed hardware and network diagnostics, troubleshooting, and repairs to minimize downtime
- Conducted root cause analysis for hardware and software‑related incidents
- Assisted in training internal teams on procedures, tools, and best practices
- Developed and maintained technical documentation and SOPs
- Provided hands‑on technical support to on‑site and remote data center teams
- Created and maintained automation scripts (Python, Bash) to update server and network hardware
- Managed and maintained inventory, asset tracking, and equipment records
- Assembled, installed, and decommissioned server and network equipment
- Performed routine maintenance on test equipment and tooling
- Traveled occasionally to other data center locations to support operations as needed
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
