Greets patients, orders lab work, and collects and processes specimens for analysis by the clinical laboratory staff. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne. Performs collection job duties associated with the Core Lab. Demonstrates knowledge of unit specific guidelines and/or clinical conditions regarding specimen collection. Uses collection labels and lists to coordinate inpatient draws. Correctly identifies patient prior to phlebotomy. Correctly uses Typenex bands when appropriate. Performs venipuncture or capillary puncture according to procedure. Ensures appropriate and adequate samples are collected with minimal discomfort to the patient. Appropriately labels samples at patient’s side. Understands appropriate site care and adverse reaction care. Communicates to support staff pertinent patient care concerns or issues. Utilizes pneumatic tube system for timely delivery of sample to the Core Lab (CMC site only). Wears pager and logs location when outside of the lab. Responds to Code Blue and traumas. Collects home draws. Understands priority codes and draws appropriately. Communicates pertinent information throughout the day and at shift changes. Performs processing job duties associated with the Core Lab. Receives all specimens into the lab, making sure tests are ordered, verified, labeled and processed appropriately. Distributes samples to correct testing area. Processes, stores and completes applicable paperwork for send out tests. Understands and utilizes the LIS interfaces for transmittal of lab orders. Answers requests for patient reports. Packages material for shipment through various carriers (UPS, etc.). Inventories and maintains stock received from referral labs. Fills supply request for outlying areas. Acts as a resource person by answering questions concerning test requirements and handling. Maintains a clean and organized work area. Understands and utilizes various computer programs related to their job (Optimaxx, AS400, etc.). Answers incoming phone calls to the Core Lab main number. Performs various other clerical duties including but not limited to filing, faxing and photocopying as needed. Understands general registration procedures including why and when new account numbers need to be assigned. Minimum Qualifications: High School Diploma or Equivalent Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED