Lab Engineer, NPD Hardware

Amazon • Cupertino, CA

1d • $45 - $79 • Onsite

About The Position

The Network Products Development Hardware (NPD-HW) team at SJC3 owns the design, planning, delivery, and operation of all AWS network switching products. We support all AWS data centers and networking switching equipment that ensure our customers have continual access to the innovation they rely on. Our lab infrastructure at SJC3 is built with AWS networking racks and devices, along with test benches to develop, validate, and debug networking switching products in collaboration with ODMs and NPD Interconnect/SW teams. The lab includes multiple rack-size and device-size temperature chambers to stress test our products in corner conditions that emulate data center operations across the world. We count on lab engineers to maintain this infrastructure in working order and provide support to Hardware Development Engineers (HDEs) to unblock their development work. We are seeking a lab engineer with hands-on hardware lab experience who is highly autonomous, detail-oriented, and possesses a strong team mindset with excellent written and verbal communication skills. A day in the life As a lab engineer, you will take on lab requests from team engineers to set up testbeds, cable equipment, and rework PCBAs. You will proactively maintain lab infrastructure by performing preventative maintenance on a set schedule and responding to issues within the lab. You will package and ship materials provided by engineers, help the team make purchase orders for engineers and lab infrastructure, and facilitate the transfer of broken devices from data centers into the lab for failure analysis. You will receive and inventory incoming packages. We encourage lab engineers to look around corners while considering their customers' needs to improve development efficiency while utilizing the lab infrastructure. About the team Within AWS Networking, the NPD (Network Product Development) organization is responsible for designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery, we actively manage the fleet of routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure smooth operations and minimize or eliminate customer impact due to device-related issues for a transparent AWS customer experience. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating—that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Requirements

• Experience with Windows and Linux operating systems
• Experience with hands-on setup of devices with console and management connections and configuration of network devices within a local network
• Ability to lift and carry up to 50 pounds of equipment
• Experience with soldering
• Experience performing cabling work on equipment
• Experience with hands-on work on server racks

Nice To Haves

• Experience using scripting languages such as Python
• Experience managing test infrastructures including temperature chambers
• Experience with lab test equipment such as power supplies, oscilloscopes, network analyzers, data acquisition systems, etc.

Responsibilities

• Support team procurement needs by managing purchase orders, shipping, and receiving end-to-end
• Coordinate with data center technicians, logistics, and security managers to remove and transfer devices for failure analysis
• Set up network devices and test equipment per requirements
• Lift and carry equipment up to 50 pounds
• Collaborate with various stakeholders to remove project obstacles
• Manage work and priorities through ticketing systems, email, and Slack to complete internal customer requests
• Specify power and cooling requirements and ensure hardware racking/stacking is completed for new equipment
• Maintain lab infrastructure including environmental chambers and work closely with facility teams to ensure smooth lab operations
• Track and organize engineering samples and equipment inventories in the lab; proactively order consumables for lab operational excellence
• Design and implement processes and workflows to improve lab operation efficiency
• Perform cabling work including wire-stripping power cables and crimping cable lugs
• Execute simple PCBA rework including soldering and desoldering 0402 size or larger resistors/capacitors

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed