Lab Support Assistant

Intermountain Health

10d•$20 - $28•Onsite

About The Position

The Lab Support Assistant functions as part of a dynamic and engaging laboratory team in a professional setting. This caregiver is an experienced Laboratory Assistant who may act as a Team Lead or Primary Trainer and serves as a resource to other caregivers, clinicians, and patients. The Laboratory Support Assistant may be responsible for heading special projects, to include research, continuous improvement, and product evaluations. This position spends a significant amount of time performing laboratory testing where allowed by regulatory agencies. Caregivers in this role will gain valuable experience and knowledge to help prepare them for workplace and career advancement. This role is an experienced Lab Assistant, with advanced knowledge of specimen processing, phlebotomy, and laboratory testing in the clinical and/or pathology areas of the lab.

Requirements

High School Diploma or equivalent is required.
Demonstrated prior experience in clinical or pathology lab assistant role.
Computer Literacy
Technical Writing
Communication
Patient Care
Laboratory Operations
Regulatory Requirements
Laboratory Testing Procedures
Performance Improvement

Nice To Haves

Experience teaching Laboratory testing concepts to others.
Customer service experience.
Laboratory testing experience.
ASCP Lab Assistant Certification

Responsibilities

Advanced knowledge of Electronic Medical Record and/or Laboratory Information System to place orders, receive specimens, route specimens, track specimens, store specimens, label specimens using the appropriate policy and procedure, and query test results. This may also include researching and resolving problems.
Maintains competency and performs waived and/or moderately complex diagnostic testing in areas such as Chemistry, Hematology, Coagulation, Urinalysis, Microbiology, and Molecular Diagnostics. This may also include instrument maintenance, quality control, and result troubleshooting.
Provides clerical, administrative, and customer service support to the department. Answers phones and provides information to nursing floor and physicians, office staff, couriers and patients. Dispatch of couriers, as required.
Compassionately communicates procedures and instructions with patients, family members, and other caregivers and demonstrates empathy during every interaction. The Lab Support Assistant may be responsible for deescalating stressful situations calmly and respectfully.
Monitors and maintains supply inventory. May track usage and place orders.
Responsible for training and orientation of new caregivers. Assists in schedule management, daily caregiver assignments, and shift coverage.
Leads process improvement initiatives within the laboratory. May assist in improvement efforts outside of the laboratory.

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

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