Lakeside Bistro Manager

Black Butte RanchSisters, OR
12h

About The Position

Black Butte Ranch is a destination resort in Central Oregon, surrounded by Cascade mountain views, Ponderosa pines, and a strong sense of community. Set across 1,800 acres, the Ranch features championship golf courses, lodging, restaurants, pools, spa, trails, a private lake, and year-round recreation. Working here means being part of a collaborative team dedicated to creating memorable guest experiences in one of the Pacific Northwest’s most beautiful settings. The Lakeside Bistro at Black Butte Ranch is a popular, year-round casual dining destination with stunning mountain views. We are seeking an experienced Front of House Supervisor to lead daily operations, support staff, and ensure exceptional guest service. This role plays a key part in maintaining service standards, training team members, and creating a seamless guest experience.

Requirements

  • Prior restaurant leadership experience required
  • Strong leadership and communication skills
  • Ability to manage cash and complete reports accurately
  • Calm and solutions-focused in fast-paced environments
  • Flexible schedule including weekends and holidays
  • Ability to stand for extended periods and lift up to 30 lbs

Responsibilities

  • Lead and support servers, bussers, and counter staff during service
  • Oversee daily front-of-house operations and ensure high service standards
  • Greet guests and resolve concerns professionally and promptly
  • Train, coach, and mentor team members
  • Manage floor operations including table assignments and service pacing
  • Coordinate with kitchen and bar teams for smooth execution
  • Complete closing paperwork, cash handling, and shift reporting
  • Maintain cleanliness and ensure health and safety compliance
  • Assist with scheduling, opening/closing duties, and administrative tasks

Benefits

  • access to Ranch amenities such as fitness centers, sport courts, pools, and hot tubs
  • complimentary golf
  • employee discounts at restaurants, retail outlets, and spa services
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