Landscape Account Manager

Gras Lawn•Lakewood, NJ

44d

About The Position

Gras Lawn, a commerical landscape company, is seeking an experienced Landscape Account Manager to manage our Central Jersey client accounts. You’d be the primary contact for our clients, building long-term relationships that foster satisfaction, retention, and sales. You’d be responsible for: Proactively presenting site enhancement ideas to your clients Client Satisfaction Developing and maintaining long-term relationships with clients Performing site walkthroughs with clients to ensure quality and service expectations are met Facilitating the resolution of client concerns to ensure renewal Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals Position Overview The Account Manager is the primary point of contact for an assigned book of business and is responsible for overall site quality, sales goals, and renewal goals.

Requirements

Motivated Go-getter
Strong verbal and written communication
Team-oriented, collaborative approach
Excellent organizational and time management skills
Attention to detail
Exceptional customer service
Positive attitude
Takes initiative and proactive approach to improve performance
Assumes responsibility, authority, and accountability for all activities
Ability to develop budgets and job estimates
Knowledge of plant material
Motivated to grow and develop new business
Ability to prioritize and multitask

Responsibilities

Proactively presenting site enhancement ideas to your clients
Client Satisfaction
Developing and maintaining long-term relationships with clients
Performing site walkthroughs with clients to ensure quality and service expectations are met
Facilitating the resolution of client concerns to ensure renewal
Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals