Landscape Account Manager

Russell LandscapeNashville, TN
43m

About The Position

Russell Landscape is seeking a skilled Landscape Account Manager to serve as the primary point of contact for our commercial clients in the Nashville market. In this role, you’ll focus on building strong client relationships, identifying opportunities for enhancement services, and ensuring every client receives exceptional service.

Requirements

  • 3+ years of experience in landscape account management, sales, or client services
  • Strong understanding of landscape maintenance, plant care, and seasonal services
  • Proven success in sales, upselling, and client relationship management
  • Excellent communication, presentation, and negotiation skills
  • Strong organizational skills with the ability to manage multiple accounts simultaneously
  • Valid driver’s license and clean driving record

Responsibilities

  • Serve as the main client liaison, addressing concerns, providing updates, and ensuring complete satisfaction
  • Develop and maintain long-term client relationships to grow accounts and identify additional service opportunities
  • Conduct regular site visits and inspections to ensure quality standards and client expectations are met
  • Prepare proposals, estimates, and service recommendations tailored to each client’s needs
  • Collaborate with sales and operations teams to schedule projects, allocate resources, and implement service plans
  • Track account budgets, labor, materials, and overall service performance
  • Maintain accurate client records, including notes, communications, and service history
  • Assist in upselling enhancement, landscape improvement, and seasonal services to existing clients

Benefits

  • Flexible PTO: Paid time off and holidays
  • Comprehensive Benefits: Health, dental, and vision insurance, plus optional life insurance, short- and long-term disability, and hospital indemnity
  • Retirement Support: 401(k) plan with a 2% company match
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