Laundry Attendant

IHG•San Antonio, TX

16h•$17•Onsite

About The Position

Clean and or store linens/uniforms in a timely, organized manner to ensure that hotel’s laundry and linen needs are met. Maintain cleanliness in the hotel’s public areas. Complete turndown assignments and clean guest rooms as necessary. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Requirements

Basic reading, writing, and math skills.
Ability to perform the following: Carrying or lifting items weighing up to 75 pounds and pushing and or pulling approximately 100 pounds
Frequently standing up and moving about the work area
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, and kneeling
Frequently working in areas of high temperatures around heavy equipment
Communication skills are utilized a when interacting other employees and supervisor.
Reading and writing abilities and basic math skills are utilized when determining amounts of chemicals to treat laundry and stains and logging appropriate poundage.
Must be able to work late evenings, nights, weekends, and/or holidays.

Nice To Haves

Some laundry experience and ability to speak English preferred.

Responsibilities

Receive soiled linens by bag, or cart from the floors. Sort all articles by kind, color and degree of soil. Inspect all laundry and linens and record all damaged or stained items.
Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines. Ensure necessary chemicals are added in the correct quantities prior to wash cycles.
Fold clean linens and store as appropriate.
Report to supervisor needed repairs or unsafe conditions.
Monitor and control supplies, and minimize waste within laundry facility.
Sort and record discarded linen into categories. Report damages or loss of linen to supervisor.
Promote teamwork and quality service through daily communication and coordination with other department
Receive, check and deliver guest laundry in to guest rooms. Check bills and submit to supervisor for posting. Keep and organize all receipts.
Report, turn in, and/or log any lost and found items according to established procedures
Complete turndown service on a nightly basis
Clean guest rooms as needed
Maintain cleanliness in the hotel’s public areas, including, but not limited to, lobby/reception areas, hotel exterior, banquet floors, business centre, public and employee washrooms, elevators, pool area and fitness centre.
Receive and respond to all guest calls and deliver guest items
Assist with other duties as assigned.