Lead Access Controls Field Service Technician

Honeywell•Cleveland, OH

1d•Onsite

About The Position

As a Lead Access Controls Field Technician here at Honeywell, you will be responsible for providing exceptional technical support and service to our customers. You will impact customer satisfaction and operational efficiency by ensuring that access control systems are installed, maintained, and serviced to the highest standards, thereby enhancing the overall security and functionality of our clients' facilities. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here THE BUSINESS UNIT Honeywell Building Automation delivers smart, customized solutions that help optimize facilities of every size. Through advanced services—on-site or remote, we drive efficiency, sustainability, and security with integrated building systems, predictive maintenance, energy management, and cybersecurity protection. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from March 17, 2026; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Requirements

Minimum of 6 years of proven experience in field service, specifically with service and troubleshooting of access control systems.
Strong technical knowledge and expertise in access control technologies and systems.
Must be familiar with LonelS2 or similar access control systems to ensure optimal performance.
Willing to obtain LonelS2 training certification to support this position once onboard.
Ability to effectively manage and prioritize multiple projects and tasks.
Experience in managing service requests and ensuring timely delivery of solutions and customer satisfaction
Proficiency in troubleshooting and resolving complex technical issues using a multi meter with proven troubleshooting methods.

Nice To Haves

Bachelor’s degree in engineering or proven experience in field service.
Ability to operate independently without supervision as well as part of a team.
Customer-focused mindset with a commitment to delivering exceptional service.
Results-oriented approach and ability to drive projects to successful completion on time on budget.
Excellent problem-solving and analytical abilities in a technical environment.
Ability to demonstrate the value of the products and services we offer to our customers to drive profitable growth.

Responsibilities

Operate as part of the field services team to ensure efficient and effective service delivery for access control systems and other Building Automation needs.
Collaborate with cross-functional teams to develop and execute service plans that meet customer requirements.
Travel to customer sites throughout the Cleveland, OH area.