Lead - Account Executive (SaaS Sales)

Zenoti • Seattle, WA

141d

About The Position

As an Account Executive on the Spa/Salon mid-market team, your role goes beyond selling software. You'll lead your prospects through a transformative buying experience, helping them rethink their operations and customer experience with Zenoti at the center.

Requirements

• 5+ years of B2B sales experience, preferably in SaaS, with a consistent track record of exceeding quota.
• Experience selling into small to mid-sized businesses, ideally in a multi-location or franchise model.
• Direct experience using the Challenger Sales methodology or a similar insight-driven approach.
• Industry experience in the spa, salon, fitness, or wellness space is a big plus.
• Ability to lead a multi-threaded sales process involving both operational and executive stakeholders.
• Strong business acumen-you can reframe customer challenges, quantify impact, and align Zenoti's platform to deliver ROI.
• Comfortable generating your own pipeline in collaboration with SDRs and marketing.
• Self-motivated, curious, and coachable.
• Excellent presentation and communication skills-both written and verbal.

Responsibilities

• Lead with insight: Deliver compelling, insight-led discovery that challenges the status quo and reframes how prospects think about their problems and opportunities.
• Tailor your message: Align Zenoti's platform to the prospect's unique goals, whether it's streamlining operations, increasing guest retention, boosting staff performance, or growing revenue across multiple locations.
• Own the full sales cycle: From qualification to negotiation and signature, you'll guide every step with confidence and control.
• Build a strategic pipeline: In addition to working qualified leads from SDRs and marketing, you'll proactively generate your own high-quality opportunities through smart outbound prospecting.
• Collaborate to win: Work closely with SDRs, Technical Sales Engineers, and Marketing to design demos and conversations that speak directly to prospect pain points.
• Create urgency and drive change: Use business cases, customer stories, and data to show the cost of inaction and help prospects justify the change internally.
• Ensure a high-quality handoff: Transition closed accounts to our implementation and customer success teams with detailed notes and strategic context, ensuring smooth onboarding and customer satisfaction from day one.
• Stay connected post-sale: Re-engage with existing customers to identify upsell opportunities, uncover challenges, and maintain long-term relationships.
• Influence sales strategy: Share feedback from the field and work with your peers and leadership to continuously improve messaging, process, and performance across the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 501-1,000 employees