Lead, AI Deployment Program

Planhat • Los Angeles, CA

1d • Hybrid

About The Position

Planhat is evolving. We are building the place where commercial teams run and automate their most important commercial processes — powered by AI. Our AI Deployment Program ( ADP ) is how we make that real. ADP is our forward-deployed, high-impact team that partners with customers to design, automate, and operationalize complex commercial workflows using Planhat’s AI Platform. This is not traditional Professional Services or a support function. ADP is a strategic growth engine. We are now hiring an ADP Lead to build, scale, and lead this function globally—based in either our US hubs in Los Angeles , New York, or one of our European hubs in Stockholm or London. As ADP Lead, you will: Own and scale Planhat’s AI Deployment Program as a revenue-generating business unit Build and lead a high-caliber team of AI Deployment Strategists and technical experts Partner with our GTM teams to accelerate enterprise deals Partner with Product to inform roadmap based on real-world deployments Design repeatable frameworks for deploying AI-driven commercial processes Productify solutions that we custom built for clients Drive customer outcomes that expand ARR and increase retention Own the P&L of ADP. You will operate at the intersection of: Enterprise sales Process design Product AI implementation Organizational transformation This role requires both strategic depth and operator-level execution. Over the next 24 months, Planhat ADP will: Become a core differentiator in the enterprise Increase ACV and expansion velocity Shorten time-to-value and improve GRR and NRR for customers Develop structured deployment methodologies for AI-native workflows Create packaged offerings with clear ROI Be a a multi-million dollar business unit. Together with our team, you will define the model, packaging, team structure, delivery standards and GTM motion. This is a build role.

Responsibilities

• Own and scale Planhat’s AI Deployment Program as a revenue-generating business unit
• Build and lead a high-caliber team of AI Deployment Strategists and technical experts
• Partner with our GTM teams to accelerate enterprise deals
• Partner with Product to inform roadmap based on real-world deployments
• Design repeatable frameworks for deploying AI-driven commercial processes
• Productify solutions that we custom built for clients
• Drive customer outcomes that expand ARR and increase retention
• Own the P&L of ADP

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed