The Lead Analyst, Supplier Management and Operations is responsible for supporting operational excellence and compliance in the execution of patient engagement programs. You will be an individual contributor and support patient engagement programs and our supplier partners with purchase order and contract administration submissions, budget, invoice discrepancies, quarterly accrual process and system input for compliance items. You will report to the Director, Supplier Strategy and must maintain strong relationships across the business leads, and across key functional partners (legal, compliance, privacy, offer development, contracting, finance, access marketing and the PECS organization). Supplier Budget Management and Oversight Track and support the supplier budget and department budget tool/PMT Initiate/manage POs in eMarketPlace Manage, validate, and submit accruals for assigned suppliers in partnership with PECS program owners Partner with Finance on budget adjustments and critical annual budget milestones Supplier Contract Management Partner with suppliers and Offer Development to manage timelines for contract review and approval. Manage approval flow of contracts to ensure timely completion. Act as SME to help with removal of bottlenecks. Initiate Totality (as applicable) and manage closure of record for assigned suppliers Partner with program owners on supplier performance as it relates to invoice approval as needed (e.g., KPI, non-conformance, penalties) Training and Compliance Manage program registration for RRAMS as requested SPOC during BRQC audits for assigned suppliers as needed Supplier KPI Management Manage and maintain supplier KPI submission templates for entry into the SSOT dashboard Provide guidance and recommendations on KPI utilization for new programs and contract renewals based on current programs Support SSOT lead with review and updates of relevant KPI dashboards Additional responsibilities include the following: Cross-functional partnership: Works with Program Owners, HCC, Privacy, Law Department, Finance, Pharmacovigilance, Commercial Excellence, Safety Services, CSC, Procurement, Brand Teams and vendors to help drive supplier contract management process Demonstrates conviction, proactivity and persistence when influencing others and overcoming resistance Deliver and create clear and concise communications and presentations using approaches that highlight the most pertinent information for key business partners and stakeholders and spur appropriate and timely execution The ability to work independently and manage multiple priorities and make decisions in an ambiguous environment is also a requirement. Ability to navigate through multiple systems and multiple priorities.
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Job Type
Full-time
Career Level
Mid Level