Lead AV Specialist

Memorial Sloan Kettering Cancer Center • New York, NY

1d • $36 - $55 • Onsite

About The Position

This position supports MSK’s mission by delivering exceptional, reliable audiovisual experiences for high‑profile meetings, events, and conferences. The Lead AV Specialist ensures all technology—from audio systems to complex video routing—performs seamlessly. The role blends technical expertise, client support, collaboration, and hands‑on event execution to maintain MSK’s high standards for communication and presentation.

Requirements

• Demonstrated expertise across AV technologies, including microphones, mixers, DSPs, Dante, projectors, and video transmission.
• Strong understanding of video transport (NDI, SDI, category cable), video switchers, and patch bay routing.
• Proficiency with basic video conferencing and codec configuration.
• Proficient in Microsoft PowerPoint, Word, Excel, and Outlook.
• Strong organizational, communication, and client‑facing skills with responsiveness to inquiries.
• Ability to manage multiple tasks simultaneously while maintaining accuracy and progress tracking.
• Calm, decisive problem‑solving under pressure, especially during live events.
• Effective team collaborator who supports both peers and clients with clarity and professionalism.
• Self‑starter who demonstrates autonomy, ownership, and initiative.
• Quick learner able to adapt to evolving technology and workflows.
• Strong attention to detail with commitment to safety, efficiency, and delivering a polished client experience.

Responsibilities

• Deliver end‑to‑end setup, operation, and breakdown of complex AV systems for live events and meetings.
• Operate and manage video matrix switchers, codecs, audio consoles, and integrated room systems.
• Troubleshoot technical issues in real time during live events with a high degree of accuracy and composure.
• Partner closely with Conference Center Coordinators, Field Services, and cross‑functional teams to support event needs.
• Provide on‑site technical guidance to presenters, clients, and junior team members.
• Assist supervisor with training staff on new technologies and best practices.
• Track, maintain, and organize AV inventory, equipment racks, podiums, and cable infrastructure.
• Support layout and room setup needs, including moving tables, chairs, and conference furniture.
• Contribute design concepts and recommend improvements for new and existing AV systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed