Lead Barista Starbucks - Park MGM

MGM Resorts International

9d • $17 • Onsite

About The Position

As the Lead Barista at Starbucks. you will be the heartbeat of our vibrant coffee community at Park MGM. In this role, you’ll not only oversee the maintenance of the dining area but also inspire and support your fellow team members to deliver exceptional service. Your warm smile and dedication to quality will create an inviting atmosphere where guests feel truly at home. You’ll have the opportunity to connect with patrons, uncovering their unique stories and preferences as you serve them their favorite brews and delicious pastries. Join us in crafting unforgettable WOW moments that keep our guests coming back for more—experiences they will cherish long after their visit!

Requirements

• High School Diploma, GED or equivalent
• Work varied shifts, to include weekends and holidays
• 6+ months of experience working as a fountain worker or barista

Nice To Haves

• Previous Starbucks experience preferred

Responsibilities

• Lead, coach, and train a shift of approximately 3-12 employees
• Knowledgeable with selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
• Pack and complete order per guests’ preference with necessary condiments
• Perform opening and closing duties based upon shift assignment
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
• Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
• Establish par levels for daily orders and complete daily order sheet

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees