Lead Business Systems Analyst, Payments

EverBank • Jacksonville, FL

2d

About The Position

The Lead Business System Analyst oversees the analysis of business and
information needs in order to design optimal systems solutions. Working with
limited oversight, this job reviews that designed system solutions are
appropriate for business needs and consistent with the overall design of the
organization's information systems architecture. This job is responsible for
managing large projects and processes, while also coordinating efforts among the
Business Systems team.

Requirements

• 5 years of experience as a Business Systems Analyst
• Previous payments technology experience

Nice To Haves

• 7 years of experience analyzing, designing, and supporting end‑to‑end payment solutions across ACH, wires, RTP/FedNow, and digital payment channels.
• Prior experience gathering and documenting business and technical requirements, partnering with product, architecture, operations, and vendor teams, and ensuring compliance with NACHA, ISO 20022, Reg E, and other regulatory standards.
• Strong background in creating payment flows, data mappings, and user stories, and supports testing, issue resolution, and production readiness.
• Strong payments domain expertise, excellent analytical and communication skills, and the ability to translate complex banking processes into clear, actionable requirements.

Responsibilities

• Provides solutions for IT and business management concerning the application of technology to business opportunities, planning and implementation of cross-functional applications.
• Monitors feedback on the use of business applications, enhancing system productivity as needed.
• Translates business requirements into application requirements, while working with all members of the team to execute the application successfully.
• Reviews cost estimates of various system solutions and reviews project plans to provide input into decisions about prioritizing projects and allocating IT resources.
• Monitors the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
• Coaches and sometimes delegates work to lower level professionals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees