Lead Case Manager

Illumination Health + Home•Whittier, CA

3d•$26 - $28

About The Position

The Lead Case Manager is responsible for assessing the strengths and needs of homeless clients, developing care plans for clients within their service area, and overseeing client care within their assigned program. The Lead Case Manager will work closely with the Program Manager to ensure contract compliance and outcomes.

Requirements

2 years of experience and/or Bachelor's degree in Social Services, Healthcare or related field experience.
Homeless services, case management, mental health, permanent supportive housing experience
Valid CA drivers license
At least 1 years of experience working with at risk/homeless individuals (preferred)
Must be familiar with VI-SPDAT.

Nice To Haves

Bilingual in English and Spanish.
Experience in the area of non-profit housing and/or housing for people with disabilities and chronic health conditions
Master's degree preferred
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)

Responsibilities

Develop care plans for clients within assigned programs.
Oversee the care plans in partnership with the Program Manager by conducting monthly meetings with care teams
Oversee client assessments to evaluate client’s need, develop treatment plan for client, monitor progress, provide assistance and referrals, set-up and follow-up with weekly goals for case managers to work on with clients.
Provide crisis intervention for all clients within program are
Meet with clients as often as needed to carry out the goals of the care plan
Assist clients in connecting to any basic needs resources
Supervise assigned cms weekly to discuss client care and assist in strategic problem solving to overcome barriers
Conduct monthly care team meetings with all relevant members of the client’s care team
Provide direct case management to participants as needed; supervise all case management activities carried out by employees, volunteers, and interns to ensure participants receive excellent service.
Track client and program data using Google docs and HMIS
Create, maintain, and organize client case files with necessary documentation
Complete Client Outcome Matrix when due and input into HMIS
Complete weekly and monthly reporting
Use outcome measurements
Maintain updated and accurate case notes
Complete BPS forms, weekly goals, and exit forms
Create, fax, email and send documents on client’s behalf
Attend weekly individual supervision session with immediate supervisor to discuss program organization, client’s progress, new strategies to meet client’s level of need and improve treatment plan
Participate in Case Management Team Meetings and staff meetings
Network with community providers
Demonstrate a commitment to Illumination Foundation’s mission and core values, while developing and maintaining respect and harmony with all employees and management.
Must demonstrate the ability to grasp new skills/procedures and foster a positive attitude toward changes.
Must be an asset to the organization and a positive influence on co-workers, while displaying respect toward clients and others in the workplace
Acts in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.
Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.
Must maintain confidentiality of work related information and materials.
Must accept personal responsibility and accountability for performance of duties.
Support volunteers as needed; may be required to supervise volunteer

Benefits

Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
Dental and Vision Insurance
Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
Employee Assistance Program
Professional Development Reimbursement
401K with Company Matching
10 days vacation PTO/year
6 days sick PTO/year
10 days holiday PTO/year
Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans