Lead Client Advocate
About The Position
Begin a rewarding career—join Tudor Oaks Home Care as a Lead Client Advocate, where your leadership, compassion, and dedication will directly impact the lives of the clients and caregivers you support. We provide a wide range of supportive home care services for individuals who wish to remain independent in their own homes. We’re looking for dependable, service-driven professionals who are passionate about quality care, client experience, and supporting caregivers to deliver their very best. This role supports clients and caregivers across Waukesha and Milwaukee Counties, including the Lake Country area and Eagle/Mukwonago communities. Why Join Us? People First: Build meaningful relationships with clients, families, and caregivers Competitive Pay: $19.00–$21.00 per hour, based on experience Leadership-Focused Role: A hands-on position with client advocacy, quality audits, and team support Supportive Team: We value our team members as much as our clients Quick Hiring Process: Apply today and hear back within 48 hours
Requirements
- Must be at least 18 years of age
- Experience in hands-on client care, preferably with seniors
- Strong communication, organization, and problem-solving skills
- Ability to read, write, speak, and understand English fluently
- Comfort working both in-home and with office/scheduling teams
Responsibilities
- Provide hands-on client support and in-home care as needed
- Conduct monthly client visits and quality audits to ensure high standards of care
- Advocate for clients by identifying needs and working with the scheduling team to ensure proper caregiver coverage and training
- Support onboarding and ongoing training for caregivers to align with client expectations and care plans
- Assist with coordination between clients, caregivers, and office staff
- Participate in an on-call rotation to support client and caregiver needs
- Maintain clear communication and documentation related to client satisfaction and care quality
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
