Lead Client Advocate | Home Care
About The Position
Begin a rewarding career—join Tudor Oaks Home Care as a Lead Client Advocate , where your leadership, compassion, and dedication will directly impact the lives of the clients and caregivers you support. We provide a wide range of supportive home care services for individuals who wish to remain independent in their own homes. We’re looking for dependable, service-driven professionals who are passionate about quality care, client experience, and supporting caregivers to deliver their very best. This role supports clients and caregivers across Waukesha and Milwaukee Counties , including the Lake Country area and Eagle/Mukwonago communities . Why Join Us? People First: Build meaningful relationships with clients, families, and caregivers Competitive Pay: $19.00–$21.00 per hour, based on experience Leadership-Focused Role: A hands-on position with client advocacy, quality audits, and team support Supportive Team: We value our team members as much as our clients Quick Hiring Process: Apply today and hear back within 48 hours
Requirements
- Must be at least 18 years of age
- Experience in hands-on client care, preferably with seniors
- Strong communication, organization, and problem-solving skills
- Ability to read, write, speak, and understand English fluently
- Comfort working both in-home and with office/scheduling teams
Responsibilities
- Provide hands-on client support and in-home care as needed
- Conduct monthly client visits and quality audits to ensure high standards of care
- Advocate for clients by identifying needs and working with the scheduling team to ensure proper caregiver coverage and training
- Support onboarding and ongoing training for caregivers to align with client expectations and care plans
- Assist with coordination between clients, caregivers, and office staff
- Participate in an on-call rotation to support client and caregiver needs
- Maintain clear communication and documentation related to client satisfaction and care quality
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
