Lead Collection Specialist

Hendricks Behavioral Hospital•Plainfield, IN

1d•$24 - $26•Onsite

About The Position

We are excited to announce an opening for the Collection Specialist at Hendricks Behavioral Hospital (HBH). This role is pivotal in our mission to provide exceptional psychiatric care. As the Collection Specialist is responsible for the timely follow-up and collection of payment including but not limited to third party payer receivables. This position is the main point of contact between the facility and third party payers to ensure maximum reimbursement is achieved and aging of receivables is minimized.

Requirements

High school graduate or equivalent preferred.
A minimum of two (2) years of collection experience in a healthcare setting is required or any combination of education, training, or experience in a business office environment.
Hospital experience highly preferred.
Working knowledge and understanding of insurance rules and regulations is needed.
Basic familiarity with MS Excel.
Excellent communication skills and a professional demeanor is needed.
Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment.
May be required to work occasional overtime and flexible hours.

Nice To Haves

Hospital experience highly preferred.

Responsibilities

Provide timely follow-up and accurate collection of third party payer receivables.
Review, investigate, and troubleshoot open accounts in order to maximize reimbursement per department protocol.
Complete documentation of all collection activities in accounting system per departmental protocol.
Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner.
Identify and escalate issues to Business Office Manager in a timely manner.
Complete a variety of clerical projects as assigned.
Adhere to facility, department, corporate and standard policies and procedures.
Attend all mandatory facility in-services and staff development activities as scheduled.

Benefits

401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long-term disability insurance
Paid time off
Paid Holidays
Cafeteria on site
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations