Lead Commercial Service HVAC Technician

HTS Engineering Ltd.•Houston, TX

About The Position

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users. Diagnoses HVAC system performance through observation, testing and setup as required by trade/position and type/size of equipment to include split systems up to 120 tons, mini split systems, 3 tons/multizone, VRV heat pump/recovery, RTUS up to 150+ tons, WSHP up to 120 tons, self-contained systems, CRAC units, air/water cooled chillers, airside, AHUs and EFs, pumps and piping. Coordinates work processes on large projects, demonstrating hands-on expertise by disassembling and reassembling commercial and residential equipment for troubleshooting and maintenance. Proficiently utilizes hand tools, power tools, gauges, and measuring equipment. Completes service contracts, quoted projects, and demand service calls as directed. Establishes lasting customer relationships, ensures customer satisfaction by explaining work performed, and maintains clear communication with all project stakeholders. Serves as a front-line resource to service technicians through technical support. Coordinates the work of subcontractors, and trains and provides guidance to technicians. Coordinates multi-tech service calls. Participates in technician on-call-stand-by rotation, as dictated by business unit policies and procedures. Purchases materials and issues purchase order numbers to suppliers. Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements. Maintains equipment, tools, and inventory stock on service vehicle.

Requirements

High School Diploma or GED required.
Must possess required registrations, professional licenses, and/or certifications.
5-7 years of experience.
HVAC Unitary skills: Proficiency in split systems (all brands up to 120 tons), mini-split systems (up to 3-ton heat pump and MultiZone), VRV Heat Pump and VRV Heat Recovery, roof top units (all brands up to 150+ tons), water source heat pumps (all brands up to 120 tons), self-contained systems (water-cooled and air-cooled with remote condenser), and CRAC units (Leibert/data-aire/Stultz).

Nice To Haves

Preference for a two-year technical degree in a related field.

Responsibilities

Diagnoses HVAC system performance through observation, testing and setup as required by trade/position and type/size of equipment
Coordinates work processes on large projects, demonstrating hands-on expertise by disassembling and reassembling commercial and residential equipment for troubleshooting and maintenance.
Completes service contracts, quoted projects, and demand service calls as directed.
Establishes lasting customer relationships, ensures customer satisfaction by explaining work performed, and maintains clear communication with all project stakeholders.
Serves as a front-line resource to service technicians through technical support.
Coordinates the work of subcontractors, and trains and provides guidance to technicians.
Coordinates multi-tech service calls.
Participates in technician on-call-stand-by rotation, as dictated by business unit policies and procedures.
Purchases materials and issues purchase order numbers to suppliers.
Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
Maintains equipment, tools, and inventory stock on service vehicle.