Lead Custodian S08

Cornell University • City of Ithaca, NY

3d • Onsite

About The Position

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.
The lead custodial position oversees approximately 50-60 campus wide events per year by providing oversight and coordination of table, chair, flag and podium set up campus wide. Provides group leadership of these event driven teams of approximately 25 custodial staff. Oversight responsibilities will increase during times of critical need. Also responsible for providing group leadership to a consistent team of custodial staff members assigned to perform comprehensive and routine custodial maintenance of assigned buildings (e.g. Barton Hall). Directly performs routine custodial maintenance in assigned buildings. Serves as the primary lead person for the complex emergency call-in process and is expected to respond to campus emergencies and custodial/event concerns after normal working hours, to include evenings and weekends. Regularly required to work overtime with special projects and events. Areas of responsibility include:
Oversight and coordination of table, chair, flag and podium rentals with event set-ups at Barton Hall and campus wide, as well as the complete processing of billing, from start to completion, for all work requests as a result.
Oversight of routine custodial maintenance and care of the buildings assigned, including furniture, rugs and floor care.
Will be responsible for ordering supplies and maintaining chemical and all equipment/table/chair inventories used for custodial work and event set-up within the complex and the greater University at large.
Assists Custodial Manager with key inventory and key security.
Assists with the evaluation, development and training of each custodian in their assigned area (new employee training and ongoing training) and is responsible for the continuous informal inspection of their employees’ work areas.
Assists manager in resolving interpersonal conflicts and customer complaints.
Assists with Quality Assurance Program to ensure level of cleanliness set by department and APPA standards.
Responsible for staff compliance with health and safety regulations. Ensures adherence to proper chemical use, equipment safety, and PPE requirements.
All employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity; and supporting inclusive and sustainable practices in carrying out everyday responsibilities. Facilities and Campus Services employees are required to attend staff training.
This is a Contract, union position within the UAW. The starting pay rate is $28.08/hour.

Requirements

• A High School diploma or equivalent is required.
• 3-5 years of significant custodial experience.
• Minimum of two years of significant leadership experience.
• At least 2 years’ experience with chair/table/flag/podium delivery and set up of events of over 6,000 chairs in various configurations.
• An excellent work attendance history.
• Excellent organizational, communication and interpersonal skills and can assist the manager in conflict resolution.
• Ability to effectively interface and coordinate with the Director of Commencement and a myriad of campus coordinators for event set-ups.
• Good math, reading, writing skills and proficiency in various computer software such as Maximo, Word, and Excel.
• Proficiency in the utilization of Maximo and processes of coordination to ensure accurate billing for all events and projects.
• This position has sole responsibility for billing and must work in concert with administrative staff to ensure work orders specific to the events group and special projects are mitigated and billed in an accurate and timely manner.
• Flexible and adaptable to changing priorities, while maintaining a consistent positive and supportive attitude.
• Skills in assessing and scheduling appropriate work assignments, and the ability to effectively train employees in departmental custodial and event protocol, and the use of industrial power equipment for hard floor and carpet maintenance.
• Manage sensitive and confidential information to maintain and ensure the privacy of all Cornell customers’ work, study, living and research areas.
• Ability to comprehend and maintain a high level of security in all campus facilities maintained.
• Experience with supply and equipment inventory and the accounting thereof.
• Safety conscious and in good physical condition with the ability to climb and work from an 8’ step ladder; able to work in a dusty environment using a variety of cleaning chemicals; able to lift and move 50lbs.
• Must have and maintain a valid US driver’s license.
• Will be required to use a personal vehicle periodically on campus.
• Will be required to obtain and sustain DOT certification and demonstrate continued proficiency in driving campus vehicles with trailers in tow.
• Experience working directly with people from various socioeconomic backgrounds.

Responsibilities

• Oversight and coordination of table, chair, flag and podium rentals with event set-ups at Barton Hall and campus wide, as well as the complete processing of billing, from start to completion, for all work requests as a result.
• Oversight of routine custodial maintenance and care of the buildings assigned, including furniture, rugs and floor care.
• Will be responsible for ordering supplies and maintaining chemical and all equipment/table/chair inventories used for custodial work and event set-up within the complex and the greater University at large.
• Assists Custodial Manager with key inventory and key security.
• Assists with the evaluation, development and training of each custodian in their assigned area (new employee training and ongoing training) and is responsible for the continuous informal inspection of their employees’ work areas.
• Assists manager in resolving interpersonal conflicts and customer complaints.
• Assists with Quality Assurance Program to ensure level of cleanliness set by department and APPA standards.
• Responsible for staff compliance with health and safety regulations. Ensures adherence to proper chemical use, equipment safety, and PPE requirements.

Benefits

• Cornell provides great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: 3 weeks of vacation leave, health and personal leave, 13 holidays (including end of year winter break through New Year’s Day), 2 floating holidays, and superior retirement contributions.
• Cornell has also been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED