Lead Data Analyst - CX Analytics (Pro Product)

Home Depot • Atlanta, GA

2d

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Lead Data Analyst will serve as a principal strategic partner and technical anchor for the CX Analytics team supporting The Home Depot's Pro Product team. This individual will own the end-to-end analytics lifecycle for critical Pro workstreams, driving active engagement with stakeholders to shape business requirements and turn complex specifications into high-quality deliverables. Acting as a trusted advisor to leadership, product managers, and UX designers, the Lead Analyst will define data requirements, architect reporting frameworks, and translate complex datasets into compelling, actionable narratives that directly influence the Pro Product strategy. Utilizing expert-level SQL, Python, Tableau, and emerging AI technologies, this role will champion data-driven problem-solving, spearhead innovation (including AI/GenBI integration), and establish the gold standard for analytics governance and knowledge management across the team.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• 6 years of work experience

Nice To Haves

• Proven experience in a technical project leadership and strategic ownership role.
• Expert-level proficiency with SQL and complex script development.
• Advanced experience architecting and deploying reports in Tableau.
• Strong proficiency in Python for data manipulation, statistical analysis, and automation.
• Demonstrated enthusiasm and practical knowledge of leveraging AI/Machine Learning applications for business insights.
• Exceptional data storytelling skills with the ability to translate technical findings for non-technical leadership.
• The knowledge, skills and abilities typically acquired through the completion of a master's degree program or equivalent degree in a field of study related to the job.
• 7 years of work experience
• No previous leadership experience

Responsibilities

• Business Collaboration - Leverage extensive business knowledge into solution approach. Effectively develop trust and collaboration with internal customers and cross-functional teams. Partner with Other Orgs to understand potential for new tools and ways to maintain technical agility for advanced analytics.
• Project Management & Team Support - Lead and manage large and complex projects and teams. Provide direction on prioritization of work and ensure quality of work. Collaborate with managers and team in the distribution of workload and resources. Serve as a technical subject matter expert (SME) on both predictive and prescriptive analytics. Drive effective Agile project delivery protocols to assure we gather and surface reliable, actionable enterprise level analytics. Ensure the team comprehends and applies the established processes and standards and mentor team on development.
• Solution Development - Effectively communicate insights and recommendations to both technical and non-technical leaders and business customers/partners. Clearly communicate impacts of recommendations to drive alignment and appropriate implementation. Develops solutions to transform data into useful, actionable information.
• Technical Exploration & Development - Guide and direct project teams in the requirements gathering, design, and development of complex applications/programs. Provide technical education on advanced analytics to analytics community. Drive analytics teams to get matured in predictive and prescriptive analytics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level