Lead, Engineering Operations Lead, Engineering Operations
About The Position
Lead, Engineering Operations Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better. If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. Purpose of RoleThe Lead, Engineering Operations provides strategic, technical, and operational leadership across Under Armour’s core e-commerce engineering and service delivery ecosystems. This role oversees the coordinated execution of both an operational delivery team and a dedicated engineering team to ensure aligned priorities, consistent service health, and the maturation of foundational engineering capabilities.Your ImpactEngineering & Operational Leadership Provide leadership to both an operational team and an engineering team, ensuring clarity of priorities and cohesive execution. Drive technical direction and engineering practices that support reliability and long-term architectural alignment. Provide leadership across the SRE function by coordinating with internal SRE partners and augmenting SRE capabilities through a partner-supported delivery model. Operational Strategy & Execution Excellence Lead operational readiness, governance, and service execution. Own the strategic relationship and operational partnership for Under Armour’s primary observability platform. Platform Reliability & Service Health Champion service availability, resiliency, and performance. Lead incident response and long-term corrective action. Delivery Oversight & Portfolio Coordination Oversee execution across engineering and operational commitments. Act as the senior operational point of contact for a primary vendor partner. Workforce & Partner Leadership (Influence-Based) Provide coaching and technical guidance across contributors. Lead vendor and partner execution. Stakeholder Alignment & Communication Serve as the connector between engineering, product, security, and business. Continuous Improvement & Operational Maturity Identify opportunities for automation and improved observability. Drive long-term operational and engineering maturity improvements.
Requirements
- 8–10+ years across engineering operations, SRE, platform engineering, or similar fields.
- Demonstrated leadership of engineering and operational teams.
- Strong background in observability, automation, and incident management.
- Serves as the enterprise Datadog product owner and internal champion, setting observability standards, driving adoption, defining the roadmap, and managing the vendor partnership
- Demonstrated experience leading MSP-based delivery teams, including SOW and contract governance, capacity planning, KPI/SLA management, and vendor performance oversight.
Responsibilities
- Provide leadership to both an operational team and an engineering team, ensuring clarity of priorities and cohesive execution.
- Drive technical direction and engineering practices that support reliability and long-term architectural alignment.
- Provide leadership across the SRE function by coordinating with internal SRE partners and augmenting SRE capabilities through a partner-supported delivery model.
- Lead operational readiness, governance, and service execution.
- Own the strategic relationship and operational partnership for Under Armour’s primary observability platform.
- Champion service availability, resiliency, and performance.
- Lead incident response and long-term corrective action.
- Oversee execution across engineering and operational commitments.
- Act as the senior operational point of contact for a primary vendor partner.
- Provide coaching and technical guidance across contributors.
- Lead vendor and partner execution.
- Serve as the connector between engineering, product, security, and business.
- Identify opportunities for automation and improved observability.
- Drive long-term operational and engineering maturity improvements.
Benefits
- Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
- Under Armour Merchandise Discounts
- Competitive 401(k) plan matching
- Maternity and Parental Leave for eligible and FMLA-eligible teammates
- Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
